ArenaNet

  www.arena.net
  www.arena.net
There are newer employer reviews for ArenaNet

3 people found this helpful  

Great people struggling together to make an amazing product

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Bellevue, WA
Current Employee - Anonymous Employee in Bellevue, WA

I have been working at ArenaNet as a contractor (less than an year)

Pros

- Amazing coworkers
- Respectful environment, contractors treated like people
- Great project
- Decent mobility between departments
- Gym available
- Free snacks

Cons

- Mediocre compensation
- Poor documentation and an over reliance on tribal knowledge
- Heavy use of contractors and thus continuous losses of precious tribal knowledge
- Constant state of priority shift that's disruptive to productivity
- Too many nearly-complete projects get abandoned and never returned to
- Hiring needs are not well planned, and many hires are made out of emergency necessity rather than for long term benefit
- Talent drain, there's a steady trickle of great people being lured away to other companies that offer competitive compensation

Advice to ManagementAdvice

Plan your goals early enough to allow for quality hires / promotions, and then work to keep talent within the company. Allow teams to complete the goals you set for them before shifting them to something else.

Recommends
Neutral Outlook
Approves of CEO

57 Other Employee Reviews for ArenaNet (View Most Recent)

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  1. 1 person found this helpful  

    My personal experience: great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Content Designer in Bellevue, WA
    Current Employee - Content Designer in Bellevue, WA

    I have been working at ArenaNet full-time (more than 3 years)

    Pros

    - Great HR team--I have various medical issues and they're very accomodating
    - Wonderful people to work with
    - Reasonable scheduling and work/life balance

    Cons

    - Lots of tribal knowledge
    - Unfortunate "sink or swim" approach can overwhelm new folks
    - Too much short term contract work, at least in QA

    Advice to ManagementAdvice

    - Make a point of mentoring new hires
    - Written design standards/best practices might help with the tribal knowledge issue

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    The Real McCoy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer in Bellevue, WA
    Current Employee - Programmer in Bellevue, WA

    I have been working at ArenaNet full-time (more than 5 years)

    Pros

    I didn't know jobs like this existed until I landed at ArenaNet! I've programmed here for nearly 7 years and it continues to be my dream job.

    -No crunch
    -Development is driven by passion not production milestones
    -Incredibly creative, laid-back and friendly work environment
    -Collaborative bottom-up development
    -Challenging problems to tackle.
    -Very flexible with work hours.
    -Egos are left at the door
    -Very clean and well organized code base with a strong code standard
    -Great studio with lots of great amenities(gym, snacks, drinks, game room, etc.)
    -Good benefits with profit sharing
    -Did I say no crunch?

    Cons

    Compared to everything I'm grateful for at ArenaNet my complaints feel pretty insignificant.

    -Very little documentation and heavy reliance on tribal knowledge
    -High expectations and challenging tasks can lead to "sink or swim" work environment
    -Requires passion and self-motivation to be successful
    -Poor on-boarding process
    -Compensation could be more competitive.
    -Paid parking

    Advice to ManagementAdvice

    Focus on providing clear direction and expectations while creating better communication across the studio. Figure out how to get new employees up to speed and better integrated into our culture sooner.

    Recommends
    Positive Outlook
    Approves of CEO
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