ArenaNet

  www.arena.net
  www.arena.net
There are newer employer reviews for ArenaNet

5 people found this helpful  

Wonderful company, experience varies wildly depending on where you land.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Bellevue, WA
Former Employee - Anonymous Employee in Bellevue, WA

I worked at ArenaNet full-time (more than an year)

Pros

Pay can be competitive depending on role
Well stocked kitchen
Fun game room
Good PTO/holiday policy
Lot of smart people work there

Cons

ArenaNet does not train people. That's an actual quote from upper management. You're left to flounder as a new employee and you will receive no feedback at all from your supervisor if you are not meeting his/her expectations.
"Management" as it were, is lacking (absent). Since my first day at ArenaNet I never felt guided, instructed, developed or supported. It was a growing experience to be sure but as far as I can tell, management simply can't be bothered to support their team.
As others have stated and as continues to be the case, this is very much a "sink or swim" company and they don't seem to care which it is. They don't care about your success because they don't work to further it, and they don't care if you fail because no one will ever step in to help you. You're utterly alone, have no misconceptions about this.

Advice to ManagementAdvice

You (management) exist for one sole purpose, and that is to enable your team. That's it- that's you're entire role in a nutshell. Anytime you're not working to enable and unblock your team, you're underperforming.
Employee development is key to a successful company, and employees that are not developed will walk right out the front door with all their knowledge.
Management need to actually *be* managers instead of simply shirking those duties they find unsuited to their sensibilities.

Recommends
Positive Outlook
Approves of CEO

57 Other Employee Reviews for ArenaNet (View Most Recent)

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  1. 3 people found this helpful  

    Great people struggling together to make an amazing product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA

    I have been working at ArenaNet as a contractor (less than an year)

    Pros

    - Amazing coworkers
    - Respectful environment, contractors treated like people
    - Great project
    - Decent mobility between departments
    - Gym available
    - Free snacks

    Cons

    - Mediocre compensation
    - Poor documentation and an over reliance on tribal knowledge
    - Heavy use of contractors and thus continuous losses of precious tribal knowledge
    - Constant state of priority shift that's disruptive to productivity
    - Too many nearly-complete projects get abandoned and never returned to
    - Hiring needs are not well planned, and many hires are made out of emergency necessity rather than for long term benefit
    - Talent drain, there's a steady trickle of great people being lured away to other companies that offer competitive compensation

    Advice to ManagementAdvice

    Plan your goals early enough to allow for quality hires / promotions, and then work to keep talent within the company. Allow teams to complete the goals you set for them before shifting them to something else.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    My personal experience: great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Content Designer in Bellevue, WA
    Current Employee - Content Designer in Bellevue, WA

    I have been working at ArenaNet full-time (more than 3 years)

    Pros

    - Great HR team--I have various medical issues and they're very accomodating
    - Wonderful people to work with
    - Reasonable scheduling and work/life balance

    Cons

    - Lots of tribal knowledge
    - Unfortunate "sink or swim" approach can overwhelm new folks
    - Too much short term contract work, at least in QA

    Advice to ManagementAdvice

    - Make a point of mentoring new hires
    - Written design standards/best practices might help with the tribal knowledge issue

    Recommends
    Positive Outlook
    Approves of CEO
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