ArenaNet

www.arena.net
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There are newer employer reviews for ArenaNet

8 people found this helpful  

Great people, bad upper management and very little opportunity for growth

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Contractor - Anonymous Contractor
Current Contractor - Anonymous Contractor

I have been working at ArenaNet as a contractor

Pros

* Some of the most passionate and creative people in the industry
* Great work space and location
* Innovative in some aspects
* Free snacks
* Great game to work on
* Family-friendly
* Flexible hours for many

Cons

* HR is not great, but it's *sort of* improving. It is a big company, which means they don't spend time on individuals. If you become very sick or have a family emergency, don't expect any kind of sympathy whatsoever from the company. The ladies at the front desk are the only exception.
* Chocolate fountains and champagne != morale boost. Most of the morale building events feel like band-aids rather than actual solutions.
* Directors seem disconnected from the rest of the company and from the player base. Some more-so than others. They provide minimal guidance throughout the development process. They expect more, making you feel like you have to crunch but then once reviews come around they have no problem telling you to completely redo your work. This results in a lot of mandatory crunch.
* They say there's no crunch, but that is simply not true. The scope of this company is ridiculous. They stretch their employees too thin, and act surprised when the content that is being put into the game is buggy or undesired. There are too many teams and too many releases.
* The execution of the Agile environment has been poor. Most of the Producers do not provide enough guidance, and with overzealous developers this gets out of hand very quickly. We are individually expected to scope out our time, but with poor communication between teams it is hard to do this.
* Contract employees that are incredible and go above and beyond are not appreciated. Opportunity for full-time or fair pay is pretty much non-existent.
* Revolving door of employees. We've lost some of the best co-workers due to low wages and unwillingness to try to keep them.
* Upper management seems to only focus on metrics.
* Compensation is just horrible.

Advice to ManagementAdvice

This company is not what it once was. It needs better compensation. You guys hype the company up like it's the end-all be-all, but there's very little substance to this anymore. The bi-weekly cadence has been tried and failed. It is killing your business. We're maintaining, yes, but having a graph that spikes but goes back down again feels pointless.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

59 Other Employee Reviews for ArenaNet (View Most Recent)

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  1. 2 people found this helpful  

    Friendly, collaborative workspace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Anonymous Intern in Bellevue, WA
    Current Intern - Anonymous Intern in Bellevue, WA

    I have been working at ArenaNet as an intern (less than a year)

    Pros

    - Excellent corporate culture.
    - Friendly, welcoming on-boarding process.
    - Strong sense of community, and contribution to a greater whole.
    - Flexible work hours.
    - Great work/life balance.

    Cons

    - Salaries are a bit on the low end.
    - Interns & contractors aren't eligible for any benefits.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Fun, fast-paced and variegated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - German QA Tester in Bellevue, WA
    Former Employee - German QA Tester in Bellevue, WA

    I worked at ArenaNet full-time (less than a year)

    Pros

    Well managed teams, everyone is focused

    Cons

    Personality conflicts are deadly in a small team since there is no slack.

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
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