ArenaNet

  www.arena.net
  www.arena.net
There are newer employer reviews for ArenaNet

1 person found this helpful  

An inspiring place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - 3D Character Artist in Seattle, WA
Former Employee - 3D Character Artist in Seattle, WA

I worked at ArenaNet as an intern (more than an year)

Pros

A great environment to work in. Beautiful common spaces and skilled and talented team members. Very good work hours, for the artists at least. Leads respect the ideas of their team, even the least experienced ones. Artists given a fairly good amount of autonomy. Work environment that encourages creativity.

Cons

Somewhat lower salaries than other similar-sized companies. Working space can be a little crowded. Not a lot of room for advancement in some departments. Too much dependence on outsourcing and temporary employees rather than hiring people full-time.

Recommends
Positive Outlook
Approves of CEO

57 Other Employee Reviews for ArenaNet (View Most Recent)

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  1. 6 people found this helpful  

    Great company, but does not invest in employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA - Embed in Bellevue, WA
    Former Employee - QA - Embed in Bellevue, WA

    I worked at ArenaNet as a contractor (more than an year)

    Pros

    -Incredibly awesome culture
    -Great place to cut your teeth as a video game employee
    -Tons of free food, employee events, and drinks
    -Everyone knows they have a job to do and that they must do it
    -Employees are (generally) easy to talk to
    -Amazing way to learn the ins-and-outs of a big game company
    -Fantastic introduction to the fast-paced life of the game industry
    -Unbelievably talented artists and designers
    -Unforgettably awesome experience being able to work with big names in the industry

    Cons

    -Huge, unfortunate gap between the vision of upper management and the needs of the teams they oversee
    -HR does not handle employee disagreements well; usually end up failing to hide anonymity which causes backlash
    -Directors often do not show for content reviews, causing final review day to be filled with confusion and often this leads to last-minute revisions
    -Some directors can get away with excessive rudeness/discrimination
    -Upper management prospective internal hires "We don't have the budget to hire you", then spends tens of thousands of dollars on wine/PS4s/new flatscreens/renovations
    -Several employees become aggressive and condescending when pushback is necessary
    -Production does not have a firm handle on the company's workflow
    -Agile/Rally implementation was poor
    -QA was outsourced in my final months there under a new QA director
    -Low compensation for contractors ($11-$12/hr) when contracts were still available
    -$55/month on-site parking fee OR park illegally at nearby Park & Ride
    -Recent surge of employee departures due to new company mentality

    Advice to ManagementAdvice

    Invest in your employees. Treat them like people, make sure they're taken care of. Ensure your teams are being seen and that their content is being reviewed properly. More times than I care to count I watched a team struggle before release because the directors did not come to the majority of their reviews and suddenly wanted changes days before release. You must also try and respect deadlines. Code and Content Complete does not mean "add new code and content 2 weeks later and completely disrupt the process." Outsourcing QA was not a good decision because it took away that developer-tester medium and eliminated any chance of growth for any contract employee (and a great deal of ArenaNet's designers are former contract QA). HR needs to keep a tighter leash on those with power in the company, because they get away with a great deal of attitude and negative bravado.

    Stop paying your employees under the industry standard while simultaneously spending huge amounts of money on perks/Christmas gifts/wine and chocolate fondue/etc. I had to sell the PS4 the company gave me for Christmas because my hourly wage wasn't paying for my modest living expenses. Stop treating lower-tier employees like children. Don't overlook valid HR conflicts.

    Invest in your employees. Treat them like people. Don't treat them like gears in a machine. They are your most important asset, not your product. That fact feels like it's been forgotten.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Great place to work as a programmer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Bellevue, WA
    Current Employee - Software Engineer in Bellevue, WA

    I have been working at ArenaNet full-time (more than an year)

    Pros

    - Excellent work-life balance. ArenaNet believes in quality of life for its employees and for most people, the office is mostly empty by 6-7 everyday. There are occasions when folks need to put in the hours (launch, big release days or other problems with the Live build), but these are not the norm.
    - Great people to work with. Employees here are, in general, amazingly talented and very friendly.
    - Realistic expectations of success and achievement for the company and for individuals.
    - Totally transparent business goals and practices. Business numbers are shown to employees on regular basis. This lets employees feel more ownership on the success of the company.
    - Profit sharing was handled in a fair and impressive way. All aspects of its calculation were disclosed to everybody and was tremendously fair and well-considered. The CEO (Mike Obrien) did not take any part of the profit sharing.
    - As a programmer, there is no micro-management by non-programmers. Programmers are respected and trusted to do their job. Programming managers are other programmers. The CEO is a programmer himself (much of his code is still in our codebase!) so there seems to be an inherent value placed on programmers.
    - Extremely good upward mobility. Many of the developers at ArenaNet started out as entry-level QA and quickly worked themselves up in the company in just a few years. Many people in leadership positions started their careers at ArenaNet.
    - Fun events with the studio and good for the family.

    Cons

    - Less than competitive salaries for programmers for the Seattle area. However, the work-life balance more than makes up for this. I suspect that ArenaNet's strategy of hiring younger, more talented folks in the industry (many straight out of school), and training and promoting within, results in a suppression of salary for people that would otherwise make more money if they left.
    - Another negative aspect of upward mobility and employee longevity is that many of the leadership at ArenaNet aren't experienced in other games, technologies, and processes.
    - The size of the company sometimes seems to be unwieldy for the management. ArenaNet clearly started as a small company and has now grown to over 300 employees. However, many of the processes in place (content creation pipelines and non-work-related things) assume a much smaller company.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for ArenaNet

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