Argos

  www.argos.co.uk
  www.argos.co.uk
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Freedom to grow....

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Sales Manager in Bolton, England (UK)
Current Employee - Sales Manager in Bolton, England (UK)

I have been working at Argos

Pros

Freedom.....If you want to introduce new ideas you are empowered to do so. Argos wants to be the best at what they do and therefore look at their team to achive this, if you are driven and can demonstrate the benefits of your ideas then they will empower you to deliver them. Its a fast and dynamic work environment, often mistaken for unstructured and therefore people struggle with this.

Argos have a strong development ethos and work with you to grow within your role, they allow you to try new things and shape your own career. They have a good relaxed atmosphere with clearly set, tough but realistic goals.

You wont get bored here.....

Cons

As a retailer, they are heavily driven by cost and therefore its not always feasible to implement new solutions the way you want to. They often take short term routes in order to deliver benefit quickly but not long term which can be frustrating.

The dynamic atmosphere can be mistook fro lack of structure but they certainly deliver (and I dont just mean goods). I have seen a fair few indiviuals from more structure backgrounds fail at Argos and see this as a fault of the company. However, the fast paced environment of Argos can daunt a lot of people.

Advice to ManagementAdvice

Unerstand how the various departments fit togehter as theres a fair bit of slack in some areas and not in others. Its very departmentalised which can be quite challenging for anyone. This also introduces overlaps and duplication of processes and teams

Recommends
Approves of CEO

65 Other Employee Reviews for Argos (View Most Recent)

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  1. 2 people found this helpful  

    Used to be good, sadly no more.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technical Specialist in Milton Keynes, England (UK)
    Current Employee - Technical Specialist in Milton Keynes, England (UK)

    I have been working at Argos

    Pros

    Argos promotes a no blame culture so it's actually quite a laid back place to work. You alse get staff discounts of 10% at Argos and 20% at Homebase.

    Cons

    I have worked here for over 10 years and it used to be a good place to work, the last 3-4 years things have just gone downhill. I work in IT and there has been a steady move to outsource more and more of our work to an Indian company called Infosys. The IT director keeps on stating how good a job they do, what he doesn't see is the bad quality work come back and how much effort we have to put in to get it to work. It would be quicker and better if we did this work in house in the first instance.

    Probably because of the no blame culture there is a total reluctance of management to accept responsibility for when things go wrong. On more than one occasion and most memorably at the IS conference a very senior manager said of RACO (a large project that has gone badly wrong) "We are where we are". That is a phrase used all too regularly by management, the irony that this phrase wouldn't pass the Turing Test is no doubt lost on them.

    I can't see this situation improving any time soon so I shall be joining the rapidly growing ranks who are leaving the department, it's a shame really I used to enjoy working here and there is still a real sense of camaraderie amongst the people who do the work.

    Advice to ManagementAdvice

    This is aimed specifically at the current IT director, stop using Infosys, they are useless.

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    If you are technical - don't work for Argos.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Analyst Programmer in Milton Keynes, England (UK)
    Former Employee - Senior Analyst Programmer in Milton Keynes, England (UK)

    I worked at Argos

    Pros

    Every six months they have a staff sale where you can get massive discounts of some of the products in the catalogue.

    Cons

    There are so many downsides, I worked in Information Systems and spent the last few months of my time at Argos with the theme to Benny Hill constantly looping around in my head. The cause of this was the frantic running around of managers who had little or no technical background making decisions by committee and ignoring the advice of their technical people. The division I worked in was Argos Direct, they would consistently fail to deliver projects properly because of the ‘unique’ strategy they would follow. They had no comprehension of standard industry practice and only seemed concerned with playing political games to further their own careers.

    There were far too many layers of management, in terms of full time employees, the last project I was on there was 9 managers on a project for 2 technical people. All this just to implement an off the shelf software package – pathetic!

    Some of the managers, despite them being native English speaking were semi literate and would send out e-mails which were simply incomprehensible. I watched in absolute horror as one junior manager climbed the greasy pole to the dizzy heights of middle manager. He convinced the IT director there was a need for a new role within the department, then he applied for and was given the job. All this in a department that is crippled with a management hierarchy that in fights to protect their own position. I have never worked for a company with so many layers of management. I have also never worked for such an unproductive organisation, I suspect there is a correlation there.

    I was criticised twice by management, in an official manner, for only working the hours I was paid to do.

    Advice to ManagementAdvice

    In these difficult times if a decision has to be made about redundancies, my advice would be to target the IS management and use the empty desks for technical people. It is supposed to be an IT department; the focus should be on technology not politics!

    Doesn't Recommend
    No opinion of CEO
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