Pros

Good place for an entry-level job. Free beer on Fridays, Very Good health benefits, and you get 4 weeks of time of feven if you're brand new (if your manager allows you to take it), young, fun work environment. You can wear jeans and a sweatshirt to work every day.

Cons

In many cases, there is very little room for advancement unless you switch departments. Management is very pie-in-the-sky and is not at all receptive to new ideas. Ariba has a terrible retention rate of new employees. The Customer Support department is are required to work all holidays when the rest of the company is off.

Advice to Senior Management

Treat employees like they actually matter, rather than just bodies answering a phone so that you can meet your service levels.