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217 Employee Reviews (View Most Recent)

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5 people found this helpful  

A great company....and needs improvement with employee retention and development

Anonymous Employee (Current Employee) Alpharetta, GA

Pros-Very talented, intelligent, and experienced individuals that work with you.
-Fair compensation and very good benefits package with 20 days PTO allowing for work/life balance.
-Working for a company that has created the B2B commerce marketplace and is #1 in that space.
-Ability to travel, work mobile easily, and attend top-notch industry events.
-Get to work on very interesting projects and learn a vast amount of knowledge on B2B commerce technologies

Cons-Very tribal culture. There are tribes or teams of individuals that either work together on projects or report up to the same entity. Some tribes do not play well nor share well with others and severe communication breakdowns and lack of collaboration/political games frequently occur
-Negative reinforcement culture. If you do something well, you typically don't hear about it or receive no positive feedback. However, if you do not meet expectations, you definitely hear about it.
-Weak employee development programs. For years, it has been very tough for Ariba employees to climb up internally. Recently, there have been a string of promotions, but almost exclusively for individuals who have been here 5 years or more. There are no formal mentorships, PDP's (professional development plans), formal SMART goal measurement systems and weak 1:1 manager--direct report promotion path development.
-Promotions. Do not expect to get promoted any time soon unless you have strong political alliances and/or have direct numbers tied to your performance (field marketing, inside sales, outside sales), or have worked here for more than 5 years. There are a lot of highly talented 'special teams' employees that either get ignored about or forgotten simply because of lack of visiblity and lack of buy-in from the highly political management ranks
-Employee office culture. People show up....and they get out for the day. There are beer Fridays here but very little comradeship among employees. Those in tribes (or on large teams) have some alliance with each other but turnover has been high in those areas. The company has no employee initiatives for culture engagement...e.g. planned events for employees, no cafeteria, only tribal happy hours exist. It's also a me me me culture and very limited engagement from management to get to know their teams.

Advice to Senior ManagementGet to know your employees on the lower levels. It's important that you mine for any hidden talent that may exist there. Create a more open, dynamic culture that fosters innovation within rather than stifling it. Also, develop formal promotional programs for employees looking to move up, thus helping with employee retention- an invaluable and nearly incalculable asset to any firm. Decentralize the political tribes to be more collaborative with each other, rather than competing with one another.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Corporate Indifference, but nothing new here - This review is specific for the Customer Support team

    Customer Support Assistant (Former Employee) Pittsburgh, PA

    I worked at Ariba full-time for more than a year

    Pros: It is an interesting company to work for, especially on site (not home office). There are many different cultures, nationalities, languages etc. represented in this… Cons: There are many departments in this company which are very organized and work well. Customer support is definitely not one of them. The management and… Advice to Senior Management: For things to change as it is right now, a massive overhaul would need to be implemented. But all comes from the top, if that… Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    great team, great benefits ...

    Anonymous Employee (Current Employee) Sunnyvale, CA

    I have been working at Ariba full-time for more than 5 years

    Pros: - smart and motivated people to work with - great support… Cons: - work long / weekend hours sometimes :( - open to hear new ideas for improvement but slow (if at all) to adopt -… Advice to Senior Management: - host more team building activities - enforce importance of work-life balance - listen to and… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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