There are newer employer reviews for Arise

2 people found this helpful  

Great Legit Jobs

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - CSP
Current Employee - CSP

I have been working at Arise full-time for more than 3 years

Pros

Make your own schedule ( if hours are available)
Choose Company you work for ex. AT&T, Orkin, ADT, Walgreens, Intuit, Disney etc. (if they are hiring and you meet their criteria.)
Work from home
Always help, your never alone.
A very friendly environment
* I have worked for a few clients, and are currently with walgreens and they are all great opportunities.
Good pay with the option to make more based on call performance.

Cons

When your on the phone with a cust, and need help you have to wait for 5-10 minutes before your questions is answered.
They should train you a little better
depending on client and the time of year, you have to stock starmatic for hours like a hungry hyena!!!
If a contract is terminated you cannot work for any client!
If Urgent service is available, Arise will blow up your phone and email, even when your working!
You cannot have windows 8 OS
You have to pay for training, and training is unpaid

Advice to ManagementAdvice

Let previous employees return back to AT&T.
Upgrade to windows 8!
Let CSPs work for another client even if they have been terminated!! (people make mistakes)
offer paid training

Recommends
Negative Outlook
No opinion of CEO

161 Other Employee Reviews for Arise (View Most Recent)

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  1.  

    great opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arise full-time for more than 3 years

    Pros

    You get get to set your own hours, work from home, and opportunity to have your own business. Get to work independently, and you get to choose your own client. There is lots of support as you work, and throughout the training process.

    Cons

    Having to pay for training, and not guaranteed a position, since you aren't guaranteed to pass the tests after training

    Advice to ManagementAdvice

    I believe that if you pay for training, you should be guaranteed to be able to pass, or retry until you pass.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Schedule can be flexible. Legit companies with ability to work from home

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - At Home-Customer Service  in  Fort Lauderdale, FL
    Current Employee - At Home-Customer Service in Fort Lauderdale, FL

    I have been working at Arise as a contractor for more than 5 years

    Pros

    Companies a legitimate, established companies. Schedule is selected by you to fit your lifestyle. Your setup own business.but choose which client you want to work with. Must meet certain criteria depending on client chosen. Pay varies depending on client

    Cons

    Training is unpaid. When beginning with a new client, may have trouble getting hours or getting the hours you want. Tech support can take hours depending on time of day.

    Recommends
    Neutral Outlook
    No opinion of CEO
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