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2 people found this helpful  

An abusive relationship.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Family Service Worker
Current Employee - Family Service Worker

I have been working at Arkansas DHS

Pros

Benefits package. Immediate access to time off. Fulfilling purpose. Great ability to network and learn your community. Great Co-workers. Excellent chance for advancement if you choose.

Cons

High burn-out from constant crisis mode. Low work/life balance ability. You probably won't have time to take advantage of benefits. The job must be done no matter what, whether sick, understaffed or without the tools or time necessary. You must make this job the priority in your life. Also, the stories and lives you encounter may keep you awake at night.

Advice to ManagementAdvice

Excess constant overtime at time-and-a-half pay, high turn-over, and training newbies so often seems a gross mismanagement of tax-payer dollars. Support your knowledgeable front line employees who give so much and don't abuse them through unreal expectations.(Dcfs)

Doesn't Recommend
No opinion of CEO

14 Other Employee Reviews for Arkansas DHS (View Most Recent)

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  1. 3 people found this helpful  

    DHS DCO employees: overworked and severely underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arkansas DHS

    Pros

    An employee is not expected to arrive any earlier than 8:00 a.m. or stay any later than 4:30 p.m. Also, one will almost never be expected to work on weekends or holidays. Direct supervisors really understand the high workload pressures and therefore tend to be understanding of missed deadlines, etc.

    Cons

    Due to sheer number of citizens/clients who are seeking benefits in today's economy, there is an absolutely crushing workload for front-line employees. Upper-level management refuses to acknowledge the problems associated with such a heavy workload. "Get it done" seems to be the mantra. To deal with the clientele seeking services, employees are forced to cut corners in virtually every area that one can imagine.

    Employees should not expect to receive pay raises of any type. During performance evaluations, employees are universally given rankings of 3 (on a scale of 1 - 5), and told by supervisors that it is not allowable to give higher ratings.

    Advice to ManagementAdvice

    Try performing some of the tasks that some of the front-line, entry-level employees have to endure. Then revise your policies to streamline jobs that have become so bogged down by inefficiencies and tedious, unnecessary processes. Do a better job of monitoring what your front-line managers are doing.

    Doesn't Recommend
  2.  

    Good work, ridiculous expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arkansas DHS

    Pros

    Interesting work, ample training, support from field trainer while on-the-job.

    Cons

    Travel (often difficult to get paid for it), too much overtime (which is not paid for supervisors), difficult to have work/life balance. Often you cannot find good, qualified people to work in this field. Therefore, you have individuals that are minimally qualified that will not take direction and constantly complain about doing their job. No support from upper managment. Not enough workers to do the mountain of work that is required.

    Advice to ManagementAdvice

    Hire more staff and increase salaries in order to maintain good employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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