Army and Air Force Exchange

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186 Employee Reviews (View Most Recent)

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1 person found this helpful  

Roller coaster ride with a new dawn ahead (hopefully).

Anonymous Employee (Current Employee) DFW, TX

ProsThe mission - to support our military and their families. A chance to travel and see the world, in the right job. Decent salary, good pension and benefits. If they can turn it around it will return to being a really great place to work.

ConsHQ has lost focus on the mission. Policies are implemented inconsistently - some favored divisions always seem to be able to add people and promote them even when everyone else is "frozen" or losing valuable talent. Too much emphasis on profits over service to customers.

Advice to Senior ManagementListen to your new CEO - he knows what he's doing.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Senior Management
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    • No Opinion of CEO

     

    Micro managed

    Customer Service Representative (Current Employee) Dallas, TX

    I have been working at Army and Air Force Exchange full-time for more than 3 years

    Pros: Good benefits, flexible work schedules, great to work for and… Cons: Micro managed, high turnover rate of upper management, very little recognition for doing a great job, management seems to promote their… Advice to Senior Management: Upper management would be wise to hire more from within and in a fair way. More opportunities… Yes, I would recommend this company to a friend More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Decent company, good benefits, terrible location (HQ)

    Anonymous Employee (Current Employee) Dallas, TX

    I have been working at Army and Air Force Exchange full-time for more than 3 years

    Pros: Stable company, pays well starting out but salary competitiveness tapers off for most fields once you receive a few promotions. Great benefits and one… Cons: Management likes to move everyone around constantly so there are never experts on anything and everyone is always learning a new job. Most upper… Advice to Senior Management: Create more paths for development and grow experts instead of shuffling everyone around… Yes, I would recommend this company to a friend More

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