Army and Air Force Exchange

www.shopmyexchange.com
Unclaimed Profile
Add Review
There are newer employer reviews for Army and Air Force Exchange
There are newer employer reviews for Army and Air Force Exchange

See Most Recent

Micro managed

  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Dallas, TX
Current Employee - Customer Service Representative in Dallas, TX

I have been working at Army and Air Force Exchange full-time (More than 3 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

Good benefits, flexible work schedules, great to work for and with our Military service members and families.

Cons

Micro managed, high turnover rate of upper management, very little recognition for doing a great job, management seems to promote their favorites instead of actually who is qualified for the job. Lots of gossipy, high schoolish behavior is tolerated instead of addressed.

Advice to Management

Upper management would be wise to hire more from within and in a fair way. More opportunities for advancement and the pay is terrible. Most have to get a second job just to get by.

reviews filtered by
  • Any Location
  • Any Job Title
  1. Helpful (1)

    Decent company, good benefits, terrible location (HQ)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Army and Air Force Exchange full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Stable company, pays well starting out but salary competitiveness tapers off for most fields once you receive a few promotions.

    Great benefits and one of the few companies that still has a pension.

    Family values, decent work/life balance, have been treated very well.

    Gym, convenience store, and several restaurants on site at HQ building.

    Cons

    Management likes to move everyone around constantly so there are never experts on anything and everyone is always learning a new job. Most upper management has been here 20+ years and does not have a good grasp of how things are done in the "outside world" or how to make changes that appeal to a younger generation.

    HQ building is falling apart with no plans to relocate and is located in a terrible part of Dallas, requiring at least a 30-40 minute commute if you don't want to get robbed.

    Because of HR/union/government rules, once a person has been here more than a year it is extremely difficult to fire them. There are a large number of completely unqualified employees who keep getting passed around but should be fired instead.

    For someone joining the company with a bachelor's degree, career progression stalls pretty substantially after the first couple promotions.

    Advice to Management

    Create more paths for development and grow experts instead of shuffling everyone around constantly. Relocate to a less dangerous area, allowing people to live closer to work.

  2. It's a job that pays above minimum wage, if you can learn, you work there!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Skilled Warehouse Worker in Forest Park, GA
    Former Employee - Skilled Warehouse Worker in Forest Park, GA

    I worked at Army and Air Force Exchange full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You able learn a lot. Vacation and sick leave accrual is great.

    Cons

    No room for an advancement.

    Advice to Management

    Appreciate your employees that work hard for you, they are the ones that make you look good to everyone else!

There are newer employer reviews for Army and Air Force Exchange
There are newer employer reviews for Army and Air Force Exchange

See Most Recent

Work at Army and Air Force Exchange? Share Your Experiences

Army and Air Force Exchange

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.