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Helpful (9)

Lost Opportunity

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Marketing Manager in Emeryville, CA
Former Employee - Senior Marketing Manager in Emeryville, CA

I worked at Art.com full-time (More than 3 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Interesting product category (art prints)

Cons

Leadership (CEO) -- a series of firedrills, no trust

Advice to Management

Trust your people. Help them succeed.

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  1. Helpful (3)

    "Should I stay or should I go now?"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Art.com (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    With Art.com comes good job security, if you don't do anything ridiculous. At least this is the case in Ohio. Pay can be ok if you're in management, and if you're hired on from the temp agency the benefits are decent. They continue to dangle the stock option carrot as part of your benefits package, if you're lucky enough to qualify for them at this location, but no one knows if this will ever line employee pockets with actual benefit because there is doubt art will ever go public. The idea of this is great, but no one is holding their breath over it.
    People are pretty friendly. This facility is more of a blue collar environment than anything else. It is after all a warehouse and production facility. Much the opposite of the corporate location in CA.

    Cons

    The facility is filthy. Sanitary products are not available in the bathrooms much of the time including soap, hand sanitizer, toilet paper, etc. Paper towels to dry your hands, open the door, wipe the sweat from your hard-working brow, have been taken away because of budget restrictions. It is easy to understand that if you have OCD for germs you may die from your condition working at Art.com Ohio.
    During the Christmas season you are asked to work as many hours as the company needs you to work. You will not be allowed to take days off. Some departments can go 5 weeks or so, working long hours, with zero days off. This is not for the feint of heart. You and your family's Christmas will be changed, if you celebrate Christmas, this is something to consider.

    Advice to Management

    Keep your subordinates and your subordinate's subordinates in the loop. Many workers, temps or otherwise aren't even sure what a CEO is, let alone that art has one!


  2. Helpful (14)

    Great staff fleeing in droves thanks to HR's poor ethics and terrible morale.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Peon in Emeryville, CA
    Former Employee - Marketing Peon in Emeryville, CA

    I worked at Art.com full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -As most other reviews mentioned, the people were great! There were lots of talented, passionate, and friendly people. Emphasis on were, because 75% of the marketing team quit over the past three months. It's not an exaggeration!

    -Health benefits were really nice.

    -Sometimes there is free art, so the offices are super colorful and cubicles can be full of personality.

    -It's pretty cool to be right on the water.

    Cons

    -This is serious: like other reviewers mentioned, don't talk to HR until your exit interview. They absolutely will take everything you say in confidence straight to your manager. Some of the management are completely unprofessional bullies. There is nothing to be done about it because anyone who could have done something either quit or was fired. These management strategies couldn't be better designed to constantly tank morale.

    -Apparently there was a similar mass exodus last year, but no one remembers well because everyone keeps quitting and the business has little institutional memory. This is a big problem! You'll spend 50% of your first year trying desperately to figure out how the last team did things or where they kept resources you need, and you'll spend the other 50% trying to find a new job that will bother to properly train you.

    -Poor pay and no opportunities for either professional development or advancement. Sometimes Art.com will pay for conferences, but they won't support taking classes. They will definitely never promote you no matter how much training you seek out, extra responsibilities you take on, and high quality work you do. Your work probably won't be acknowledged by anyone but your manager (and that if you're lucky) because everyone is totally isolated and has no idea what the guy next to them is even working on.

    -Constant fire drills on last-minute pet projects forced through by executives. You'll work your butt off trying to do the best you can with the limited time and resources you've got, only to have the project fall flat on its face because it was never set up to succeed in the first place! Then it will disappear and never be mentioned again. Meanwhile, the projects that you know are important and that need long-term time, resources, and love will wither away to nothing. Upper management will take the proposals you prepare and sit on them for months without acknowledgement, much less feedback. With all the emergency nonsense projects, you wouldn't have had time to work on anything else, anyway. This is not a super great way to build pride in one's work, much less morale.

    -Echoing other reviews, marketing higher-ups have no idea how SEO, SEM, or Social Media work, but boy do they have opinions.

    Advice to Management

    -Have a chat with HR about ethics & best practices (including padding the reviews here).

    -Present the company with a clear strategy in a timely manner. Strategy needs to be informed by (or even created in collaboration with) the people directly responsible for executing it. Once you have a plan, stick to it to reduce unnecessary timesink projects and fire drills.

    -Invest in your people! Actually do it, don't just talk about it. Presumably you hire us for a reason, so trust us to know our specialties and let us grow. Pay some serious attention to professional development, give raises and promotions, and fire divisive bullies before another 20+ people leave.


There are newer employer reviews for Art.com
There are newer employer reviews for Art.com

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