Arthur J. Gallagher & Co.
2.8 of 5 150 reviews
www.ajg.com Itasca, IL 5000+ Employees

150 Employee Reviews (View Most Recent)

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5 people found this helpful  

Great work life balance, but not a place for innovation

Senior IT Developer (Current Employee)
Itasca, IL

I have been working at Arthur J. Gallagher & Co. full-time for more than a year

Pros-I was fortunate to have an amazing manager that gets it (need for processes, empowers employees, doing the right thing, not overloading employees).
-There is plenty of work and opportunity to wear many hats.
-Hours are very reasonable. Work from home Fridays.

Cons-The business is a stale environment. Innovation is stifled and not an exciting place to be.

-Fundamental issues with senior leadership team's view of technology. Historically, the company spends only 30% compared to what companies of comparable size spend in IT. The new CIO of AJG indicated that the senior leadership team see's their industry as a "relationship" business and does not see how technology can be their competitive edge "yet". Good news is that the CIO has an action plan and made it his goal to convince the senior leadership team to invest more in IT and use it as a competitive advantage. There are signs of improvement. The company has hired a lot of new smart people over the last year to assess the industry and create a Roadmap for IT. However, was surprised that this wasn't already in place since the company has been around for 50 years..

-The lack of understanding Account managers have of how clients can benefit from analytics and how to proactively foresee their clients need results in non-innovative requirements and dull BI development.

-The underinvestment in IT has resulted in the company running sort of between a startup and a semi-mature company. Very limited IT governance processes, no enterprise architecture group, no architecture reviews or standards for infrastructure. No processes in the group I was in, but have implemented standards and processes since then.

Advice to Senior Management-There is a lot of value technology can bring you. Maximize this potential.
-Develop a client management strategy where you are a strategic partner, not just order takers.
-Hire new account managers and/or train the account managers to be a strategic partner, not just an order taker.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • Senior Management
         
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work/life balance is not respected

Senior Claims Examiner (Former Employee)
Parsippany, NJ

I worked at Arthur J. Gallagher & Co. full-time for more than 3 years


Pros: you might be able to work from home Cons: high file counts, various clients and jurisdictions; no raises, low pay,… Advice to Senior Management: Stop robbing employees of their time and $ No, I would not recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Mediocre

Junior Business Analyst (Current Employee)
New York, NY

I have been working at Arthur J. Gallagher & Co. full-time for more than 3 years


Pros: Employees are really nice and friendly Cons: Training is bad and inefficient. More

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Arthur J. Gallagher & Co. – Why Work for Us?

Arthur J. Gallagher & Co. began as a one-man agency in 1927 and has grown to become one of the world's largest insurance brokerage and risk management services firms with more than 12,500 employees globally… Full Overview

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