There are newer employer reviews for Artsmarketing

 

organized and well run marketing company

  • Comp & Benefits
  • Work/Life Balance
  • Career Opportunities
Former Employee - Telesales  in  Toronto, ON (Canada)
Former Employee - Telesales in Toronto, ON (Canada)

I worked at Artsmarketing part-time for less than a year

Pros

pleasant. the system was organized and scripts were straightforward and easy to follow

Cons

quotas would be unrealistically high at times
the amount used for calculating bonuses and commission is not the full price, which sometimes caused confusion and frustration when you think you sold up to a certain bonus level, but are actually 10 bucks short because of this policy... losing sometimes about half of your bonus for being short a couple dollars.

Advice to ManagementAdvice

put in a policy where callers automatically receive the next bonus level up if its only a couple dollars within reach. i eventually quit job because of the frustration of losing half my bonus because of being a couple dollars short.

3 Other Employee Reviews for Artsmarketing (View Most Recent)

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  1.  

    Good for a part-time, minimum wage job. Good for students or artists.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TELESALES Representative  in  Toronto, ON (Canada)
    Former Employee - TELESALES Representative in Toronto, ON (Canada)

    I worked at Artsmarketing part-time for more than a year

    Pros

    Good for a student, work with other students. Regular schedule, you always know when you'll be working. Work indoors in comfortable call rooms. Managers are generally flexible with other life demands, though that varies manager to manager. Working for an organization you care about (either humanitarian organizations or arts organizations) is more rewarding than other minimum wage jobs.

    Cons

    Company is disorganized, managers often don't know what is happening, some managers provide no training to their staff. A lot of managers don't seem to care much. Pay is quite low and doesn't improve much. They also don't provide benefits. You really only gain experience using a very narrow skill set, because telesales is all you have the opportunity to do without becoming a manager. Callers are often taught one thing by their manager and then told that is wrong when upper management visits, or when they get a new manager, regardless of whether or not what they were doing was effective and in line with company ideals.

    Advice to ManagementAdvice

    Change the management structure--have a couple dedicated training staff to train new callers and go through call rooms, monitoring staff and helping them improve their skills. This way training would be more consistent and collaborative.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    When all other job options fail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Toronto, ON (Canada)
    Current Employee - Sales Representative in Toronto, ON (Canada)

    I have been working at Artsmarketing part-time for more than a year

    Pros

    Requires basic skills to work here. In a nutshell you need to speak English, be able to memorize basic points out of a script and regurgitate them. Requires little brain power and for you to dial quickly, like a zombie. You have to have reading skills and be able to communicate effectively.

    Cons

    Pay scale is ridiculous, you have to generate an obnoxious amount of funds in order to make slightly above minimum wage. You will get bounced around from campaign to campaign (assuming you are not fired within the first week.) Any form of membership commission sales are rarely explained to you in terms of what the bonus actually is, so your pay check is always disappointing. Forget about trying fundraising either, because there's no commission. There are ridiculous expectations in terms of dollars per hour.

    Advice to ManagementAdvice

    Enough with the office politics. Stop trying to get into your staffs personal life and displaying conspicuous amounts of favouritism in terms of where the leads go. It is not appropriate to bully your staff- ever. Remember, your staff are SALES REPS not CUSTOMER SERVICE REPS, we deal with phenomenal amounts of abuse on the phone from patrons every day. Therefore, you are not entitled as a micro-manager, to throw fits like a toddler, or be a tyrant. Remember we don't make more then minimum wage, unless we've worked with you guys for twenty years +, we are better off at Starbucks and would have had benefits in 6 months time.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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