There are newer employer reviews for Ascensus
There are newer employer reviews for Ascensus

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Helpful (2)

No communication to associates.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Client Service Representative in Dresher, PA
Current Employee - Senior Client Service Representative in Dresher, PA
Doesn't Recommend
Negative Outlook
Approves of CEO

I have been working at Ascensus full-time (More than 8 years)

Pros

Family type feel. Great teamwork

Cons

No communication from higher ups and no raises for years.

Advice to Management

Talk to and retain great employees

Other Employee Reviews for Ascensus

  1. Helpful (1)

    Good time to get on board

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Level
    Current Employee - Manager Level
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ascensus full-time (More than 8 years)

    Pros

    Everything is relative, so I compare to other firms in this industry. Remember there were no layoffs at Ascensus during the recession. This company is profitable, successful and going up! It is ascending rapidly in the industry. Best advantage the company has is the executive and senior management. They are great! If you are talented and train, you will move up.

    Cons

    But, it can be hard to survive the first few (like 5) years. This is a tough demanding service business. Work volume is heavy, but most ees do not take the problems home with them. Pay is on the low side or average at best.

    Advice to Management

    Client service colleagues are stressed out at the caseload.


  2. Helpful (4)

    People Matter?? Not here!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Dresher, PA
    Current Employee - Account Executive in Dresher, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ascensus full-time (More than a year)

    Pros

    Co-workers are friendly. The company does seem to know how to hire the right people to exploit.

    Cons

    Out of touch management, grueling work load, very high turnover, very difficult clients who don't know what they are doing. The list is endless. The biggest problem is that management doesn't have a clue about the work load and keeps adding work and burdens to the staff without any real direction or creativity. Reactive management.

    Advice to Management

    Show some leadership and follow your own core values because people don't matter here.


There are newer employer reviews for Ascensus
There are newer employer reviews for Ascensus

See Most Recent

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