There are newer employer reviews for Ascensus

1 person found this helpful

No communication to associates.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Client Service Representative in Dresher, PA
Current Employee - Senior Client Service Representative in Dresher, PA

I have been working at Ascensus full-time (more than 8 years)

Pros

Family type feel. Great teamwork

Cons

No communication from higher ups and no raises for years.

Advice to ManagementAdvice

Talk to and retain great employees

Doesn't Recommend
Negative Outlook
Approves of CEO
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  1. Good time to get on board

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Level
    Current Employee - Manager Level

    I have been working at Ascensus full-time (more than 8 years)

    Pros

    Everything is relative, so I compare to other firms in this industry. Remember there were no layoffs at Ascensus during the recession. This company is profitable, successful and going up! It is ascending rapidly in the industry. Best advantage the company has is the executive and senior management. They are great! If you are talented and train, you will move up.

    Cons

    But, it can be hard to survive the first few (like 5) years. This is a tough demanding service business. Work volume is heavy, but most ees do not take the problems home with them. Pay is on the low side or average at best.

    Advice to ManagementAdvice

    Client service colleagues are stressed out at the caseload.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful

    People Matter?? Not here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Dresher, PA
    Current Employee - Account Executive in Dresher, PA

    I have been working at Ascensus full-time (more than a year)

    Pros

    Co-workers are friendly. The company does seem to know how to hire the right people to exploit.

    Cons

    Out of touch management, grueling work load, very high turnover, very difficult clients who don't know what they are doing. The list is endless. The biggest problem is that management doesn't have a clue about the work load and keeps adding work and burdens to the staff without any real direction or creativity. Reactive management.

    Advice to ManagementAdvice

    Show some leadership and follow your own core values because people don't matter here.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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