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Not about the student..only care about making money

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Admissions Counselor in Denver, CO
Former Employee - Admissions Counselor in Denver, CO

I worked at Ashford University full-time (less than a year)

Pros

Decent pay, free degree, and benefits

Cons

Admissions Counselors are forced to sale a degree program! They will fire you if numbers aren't being met. At first it wasn't numbers so they fired you based on "commit to mission"... they come down on you if you aren't enrolling students. You have to enroll even if the student isn't ready. You are basically manipulating students into why they need to school..no difference from selling a car..
For example, they would want you to still enroll in spite of the student's situation.. sad..
BTW... in Denver they were hiring alot of people.. many people quit less than 6 mos.. if they are still there they are miserable. even managers.. due to stress.. . i know because alot of us hate.. because the job description and what they preach is the total opposite when you get on the "floor".. Yes. I said "floor" why would any education environment have a floor... Why? because it is a call center... like telemarketers... they also are going through accreditation issues with WASC.. they were denied due to student drop out..hardly any faculty.. this school bought a Christian College and with package came the HLC regional accrediation.. meaning they didn't earn it.. it was bought with the school because it was already accredited.. so this school is full of mess.. no employee should be treated like this..

Advice to ManagementAdvice

Continue to encourage workers to do better...don't down them when they are not enrolling.. Management only praise AC if they enroll, but come to their cubes and bash them if they are not or if they can't push the student hard enough..

Doesn't Recommend
Negative Outlook
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  1. Deceptive company -- good pay but not for long.

    Former Employee - Admissions Counselor in Denver, CO
    Former Employee - Admissions Counselor in Denver, CO

    I worked at Ashford University full-time

    Pros

    The best part of working here was meeting a great, fun group of peers. I met a lot of good friends.

    Cons

    The company will tell you it's not a sales job, but the environment is very high pressure. They talk about company growth but then do rounds of layoffs.

    Advice to ManagementAdvice

    Stop the high pressure sales meetings and speeches. Don't pressure ACs to try to enroll people in school who can't afford it or aren't a good fit.

  2. Pressure & More Pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in San Diego, CA
    Former Employee - Admissions Counselor in San Diego, CA

    I worked at Ashford University full-time (more than a year)

    Pros

    *Exposure to diverse co-workers & students
    *Great group of people to work with (at same level)
    *Exposure to the inner workings of a university

    Cons

    *Each department is completely compartmentalized and there is little interaction across departments unless you are friends with somebody in that department, this can greatly hinder your ability to provide quality student services.
    *Strong pressure towards using sales tactics, despite federal laws regarding recruitment techniques.
    *Management has little interest to no in developing creative and independent thinking leaders

    Advice to ManagementAdvice

    *Hire supervisors who are mentors
    *Allow those who are committed to the school to transistion positions they are best suited for
    *Quality staff will attact quality students. Quality students will go farther.

    Doesn't Recommend
    Negative Outlook
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