Ashford University

  www.ashford.edu
  www.ashford.edu
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1 person found this helpful  

Not about the student..only care about making money

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Admissions Counselor in Denver, CO
Former Employee - Admissions Counselor in Denver, CO

I worked at Ashford University full-time (less than an year)

Pros

Decent pay, free degree, and benefits

Cons

Admissions Counselors are forced to sale a degree program! They will fire you if numbers aren't being met. At first it wasn't numbers so they fired you based on "commit to mission"... they come down on you if you aren't enrolling students. You have to enroll even if the student isn't ready. You are basically manipulating students into why they need to school..no difference from selling a car..
For example, they would want you to still enroll in spite of the student's situation.. sad..
BTW... in Denver they were hiring alot of people.. many people quit less than 6 mos.. if they are still there they are miserable. even managers.. due to stress.. . i know because alot of us hate.. because the job description and what they preach is the total opposite when you get on the "floor".. Yes. I said "floor" why would any education environment have a floor... Why? because it is a call center... like telemarketers... they also are going through accreditation issues with WASC.. they were denied due to student drop out..hardly any faculty.. this school bought a Christian College and with package came the HLC regional accrediation.. meaning they didn't earn it.. it was bought with the school because it was already accredited.. so this school is full of mess.. no employee should be treated like this..

Advice to ManagementAdvice

Continue to encourage workers to do better...don't down them when they are not enrolling.. Management only praise AC if they enroll, but come to their cubes and bash them if they are not or if they can't push the student hard enough..

Doesn't Recommend
Negative Outlook

310 Other Employee Reviews for Ashford University (View Most Recent)

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  1.  

    Deceptive company -- good pay but not for long.

    Former Employee - Admissions Counselor in Denver, CO
    Former Employee - Admissions Counselor in Denver, CO

    I worked at Ashford University full-time

    Pros

    The best part of working here was meeting a great, fun group of peers. I met a lot of good friends.

    Cons

    The company will tell you it's not a sales job, but the environment is very high pressure. They talk about company growth but then do rounds of layoffs.

    Advice to ManagementAdvice

    Stop the high pressure sales meetings and speeches. Don't pressure ACs to try to enroll people in school who can't afford it or aren't a good fit.

  2. 1 person found this helpful  

    Don't work here if you have an ounce of integrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enrollment Advisor in San Diego, CA
    Former Employee - Enrollment Advisor in San Diego, CA

    I worked at Ashford University full-time (less than an year)

    Pros

    Many opportunities for advancement, transfer to other departments, good benefits. Performance based matrix means you can go from making 36K when you start, and 6 months later (if you are a top performer) making $90K+. They also pay for your education if you take classes through them. "College Fridays" one Friday a month, they provide pizza, beer and give out employee awards.

    Cons

    Cut throat business model. After 7 months of working there, only 5 of the 30 in my training group remained. (Were either fired or quit). Expect to make 200+ phone calls per day. If you're not hitting your numbers you are expected to come in early, stay late and work weekends to make extra phone calls. You will be contributing to the student loan bubble - convincing low income and low socio-economic people to take out huge student loans. Majority of them will not finish school, but will be stuck with these loans for a very long time. Also they lie to students about how many credits they accept, only to break the news to students AFTER they've already enrolled. Not sure how execs sleep at night.

    Doesn't Recommend
    Positive Outlook
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