There are newer employer reviews for Ashford University

2 people found this helpful  

Best Learning Experience---what not to do!!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Student Relations Specialist  in  San Diego, CA
Current Employee - Student Relations Specialist in San Diego, CA

I have been working at Ashford University full-time for more than a year

Pros

*Great benefits package with vacation/sick/holidays; they offer overtime frequently
*Nice building
*Energetic work environment with gym and cafe
*Free tuition if you want to attend school there
*There are lot of employees who do care and are there to help students succeed that would never have had the chance otherwise
*Great learning experience on what not to do, and how not to manage

Cons

*Admissions is a complete sales job. It is stressful, with lots of high pressure and you are NEVER good enough. It is not about the student, it is about the number for the day. Honestly, this is education, not sales!
*Pressure you into working weekends when it is unnecessary
*Zero communication skills---they never tell you what is going on and then the next day, everything may be different in your department and they expect you to just "embrace change"
*They do not value their employees and everyone feels extremely disposable
*If one is "producing" they can get away with almost anything. I have seen the most unethical workers keep their jobs because they were enrolling students like crazy (the students end up dropping and are left with a huge bill they cannot pay)

I hate writing reviews like this because normally I am such a positive person. The way this company is run is so frustrating that I needed to speak the truth.

Advice to ManagementAdvice

*Realize what is actually going on with the company and do something to change it. Stop turning your backs on what is really going on. Also, please start promoting people that actually have some intelligence; most of the managers were not promoted for the right reasons and are not very bright
*Stop making changes just because you HAVE to (or they will lose accreditation) but because you want to and actually care; practice what you preach
*Start following your core values; integrity? Though there are some great employees that work at the company (mostly because the economy is so bad), the culture does not promote ethics or integrity by any means

Doesn't Recommend
Negative Outlook

282 Other Employee Reviews for Ashford University (View Most Recent)

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  1.  

    Admissions Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor  in  San Diego, CA
    Former Employee - Admissions Counselor in San Diego, CA

    I worked at Ashford University full-time for more than a year

    Pros

    If your on a good team,its okay. Good benefits, good pay.

    Cons

    SALES! Threatening situations if your not meeting numbers. unethical means to enroll students. lets have them "guess on their FA docss' to get them in!! need to work overtime and saturdays or your not giving your 100%! corrupt company that doesnt value its students or employees.

    Advice to ManagementAdvice

    stop hiring so many of you. slow down on the admissions process- put tests into play so that not ANY student with a Social security number can get in. Be compassionate about peoples lives and dont focus solely on making the $$. After all, is this a university or a business scam?

    Doesn't Recommend
    Positive Outlook
  2. 3 people found this helpful  

    Great opportunity for professional development--terrible work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Manager  in  Denver, CO
    Former Employee - Admissions Manager in Denver, CO

    I worked at Ashford University full-time for more than a year

    Pros

    Working at Ashford is similar to going high school. It's easy. You can go to work, sit at your desk, have conversations with people all day and build some great relationships with co-workers. Once you have proven that you have the chops to succeed as an Admissions Counselor, you can be promoted to manangement. At this level you will receive a tremendous opportunity to learn and develop both personally and professionally. The pay is a lot better as an Admissions Manager.

    Cons

    The work/life balance of the Admissions Counselor is not too bad. However, they do ask you to work a lot of Saturdays. Once you are in management, you can say goodbye to any life you have outside of Ashford walls. You are a slave to them. If you don't commit everything to your position, you will suffer in your role. If you give everything to the position, your other relationships will be jeapordized. If you are married or in a serious relationship before you go into management, please make sure that they are fully aware that all your time will be devoted to Ashford (if you want to be successful). All in all, it's not terrible. Use it as a career move to get management experience. Be forewarned--most other companies/industries think that for-profit education is a joke. They do not respect what you will have learned or performed at Ashford.

    Advice to ManagementAdvice

    Stop selling the Admissions Counselor position as something other than a sales position. There is no denying that this is consultative sales. You are attracting the wrong type of people to work at Ashford. Social workers and school teachers are not designed for sales.

    Doesn't Recommend
    Neutral Outlook
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