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1 person found this helpful  

The worst experience i've ever had

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Admissions Counselor  in  San Diego, CA
Current Employee - Admissions Counselor in San Diego, CA

I have been working at Ashford University full-time for less than a year

Pros

the end of your shift and your pay check

Cons

I cant say enough about how ridiculous this immature company is. first of all they coned me into quickly leaving my job of 3 years to come be apart of training (which is still apart of the hiring process because fyi you have to pass an assesement at the end of training in order to continue with the company) that i supposedly would have missed come to find out there was another training class right after mine. and then lay me and 400+ people off 5 months later with out explanation other then it was based on our start date. they are a joke and lie like dogs I don't know what went wrong but they made it seem like they wanted us to be employed there for years and years and wanted to figure out why people just up and leave after 2 months of working there. ITS BECAUSE YOUR COMPANY IS AS MATURE AS A 3RD GRADE RECESS PLAY GROUND....... DON'T GET ME WRONG their school is actual quality just behind the scenes is the nightmare. There is no quota but people run around like there is. I've never seen people get written up so fast in my life within 5 months or less people were written up and basically because they weren't performing, aka enrolling enough students.... but keep in mind there is no quota! the managers are immature and disrespect their team they wont teach or show you anything they expect you to know everything after training... when all training was was 3 weeks of what not to say on the phone. they just simply don't know what they are doing where they are going or what they need. they are a terrible mess and have ruined peoples lives

Advice to ManagementAdvice

NO ONE KNOWS HOW TO BE MANAGER you need to train them so they can train their "teams"

Doesn't Recommend
Negative Outlook

282 Other Employee Reviews for Ashford University (View Most Recent)

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  1.  

    Admissions Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor  in  Denver, CO
    Former Employee - Admissions Counselor in Denver, CO

    I worked at Ashford University full-time for less than a year

    Pros

    40k is pretty good for an admissions counselor position

    Cons

    all leads are generated so none are per-qualified

    Advice to ManagementAdvice

    pay more attention to your team and what they are asking for training on

    Doesn't Recommend
    Negative Outlook
  2. 2 people found this helpful  

    Best Learning Experience---what not to do!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Relations Specialist  in  San Diego, CA
    Current Employee - Student Relations Specialist in San Diego, CA

    I have been working at Ashford University full-time for more than a year

    Pros

    *Great benefits package with vacation/sick/holidays; they offer overtime frequently
    *Nice building
    *Energetic work environment with gym and cafe
    *Free tuition if you want to attend school there
    *There are lot of employees who do care and are there to help students succeed that would never have had the chance otherwise
    *Great learning experience on what not to do, and how not to manage

    Cons

    *Admissions is a complete sales job. It is stressful, with lots of high pressure and you are NEVER good enough. It is not about the student, it is about the number for the day. Honestly, this is education, not sales!
    *Pressure you into working weekends when it is unnecessary
    *Zero communication skills---they never tell you what is going on and then the next day, everything may be different in your department and they expect you to just "embrace change"
    *They do not value their employees and everyone feels extremely disposable
    *If one is "producing" they can get away with almost anything. I have seen the most unethical workers keep their jobs because they were enrolling students like crazy (the students end up dropping and are left with a huge bill they cannot pay)

    I hate writing reviews like this because normally I am such a positive person. The way this company is run is so frustrating that I needed to speak the truth.

    Advice to ManagementAdvice

    *Realize what is actually going on with the company and do something to change it. Stop turning your backs on what is really going on. Also, please start promoting people that actually have some intelligence; most of the managers were not promoted for the right reasons and are not very bright
    *Stop making changes just because you HAVE to (or they will lose accreditation) but because you want to and actually care; practice what you preach
    *Start following your core values; integrity? Though there are some great employees that work at the company (mostly because the economy is so bad), the culture does not promote ethics or integrity by any means

    Doesn't Recommend
    Negative Outlook
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