There are newer employer reviews for Ashford University

Great Place to Work if You are not in Admissions

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Admissions Counselor in San Diego, CA
Current Employee - Admissions Counselor in San Diego, CA

I have been working at Ashford University full-time (more than a year)

Pros

If you do not work in admissions you will definitely feel like everyone is there to support you. You will also have a wide ability to transfer and get free school. The pay is good and the benefits are decent.

Cons

If you are in admissions you are the hardest working part of the company and often feel the least valued. Now I worked there in 2012 right before the massive layoffs and restructuring. They've done a lot of changes to try to tip the scales in their bid for WASC accreditation. I hear some more negative things have been added to the admissions counselor job but starting off at 18 an hour is better then most people would typically make.

Advice to ManagementAdvice

You can still be goal oriented without focusing on metrics for performance. Happy workers draw in more students then admissions counselors who are trying to keep their managers happy and out of their cube. Happy Managers better manager their ACs when they do not need to worry about being called into their directors office and reamed out. A lot of the old staff who have made it to DVP or Director are actually part of the problem. They cling to the old ways and only embrace change until the numbers are bad and they are getting reamed.

Recommends
Positive Outlook
No opinion of CEO
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  1. 1 person found this helpful

    Admissions= Cold Calling Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in Denver, CO
    Former Employee - Admissions Counselor in Denver, CO

    I worked at Ashford University full-time (less than a year)

    Pros

    Starting salary is competitive and it's an easy environment to build relationships with co-workers.

    Cons

    No job security (there were multiple massive layoffs during my stint there), shady lead generation practices, promotion are often based more on popularity than merit, most of your day is spent convincing lower-income people to take out financial aide loans for an education that most don't complete at a school whose accreditation is up in the air.

    Advice to ManagementAdvice

    Improve academics and hire more teaching and student support staff and scale back on admissions (which is basically entry level sales). Have clearer criteria for job performance and promotion.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. Join the click; if you are in with the click this can be a great place to work, if not - you are in a dead end job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Operations Coordinator
    Former Employee - Admissions Operations Coordinator

    I worked at Ashford University full-time (more than a year)

    Pros

    salary can be competitive
    free education

    Cons

    managers are not savvy
    metrics constantly shift
    volatile industry

    Advice to ManagementAdvice

    Shape up! Promote the worthy, not your pals!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
There are newer employer reviews for Ashford University

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