There are newer employer reviews for Ashford University

2 people found this helpful  

300+ phone calls in 8 hours...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Admissions Counselor  in  San Diego, CA
Current Employee - Admissions Counselor in San Diego, CA

I have been working at Ashford University full-time for less than a year

Pros

Great pay for the work required. Hour long lunch, good facility, people are really nice. Bachelor's Education paid for after 6 months of employment. Benefits are above average. Opportunities for advancement.

Cons

Monotonous work, micromanaged to the second, High turn over rate, must meet enrollment goals or you are "coached." You are an "admissions counselor" but really you are a sales telemarketer for a for-profit school calling leads and influencing enrollment.

Advice to ManagementAdvice

Develop a way to analyze database quality and ensure productivity is reflected. Luck of the database is a real aspect, and some ACs have better databases and don't get incorrect or bad transfers from Student Inquiry Counselors.

Doesn't Recommend
Positive Outlook
No opinion of CEO

287 Other Employee Reviews for Ashford University (View Most Recent)

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  1. 3 people found this helpful  

    Roller Coaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Counselor  in  San Diego, CA
    Current Employee - Admissions Counselor in San Diego, CA

    I have been working at Ashford University full-time for less than a year

    Pros

    Great Benefits, great pay, great mentors, great experience, good stepping stone.

    Cons

    Challenges working there are calling the same database every single day. Over and over and over and over, until the person on the other line finally tells you to take them off the list and stop calling them. Turnover, huge turnover. It's all about the numbers if you don't meet your numbers then you're tossed like last night's dinner. Despite the whole number thing you are given a warning ahead of time it's not a complete shock or anything.

    Advice to ManagementAdvice

    Let the termination process be known at time of hire.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Corruption runs deep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  San Diego, TX
    Current Employee - Anonymous in San Diego, TX

    I have been working at Ashford University full-time for more than 5 years

    Pros

    Benefits and coworkers. There are some great people in positions that are going no where.

    Cons

    Unfortunately, there is no hope for this company. The mid-level management is manipulative and corrupt. The company uses trickery to scare the employees into enrolling more people into their programs. It is well understood that it is a business and they are there to make money. The students and lower level employees are who suffer. I would not recommend this company or the school. Trust me you can find a better job overall, don't be inticed by pay. And the truth is, if you don't preform they will FIRE you anyway. Save yourself the anxiety of working for a place where you can never win. Don't believe me, google their reviews: students, staff and the government. Abandon Ship!!!

    Advice to ManagementAdvice

    Get a clue. Read what your employees and students are saying and stop promoting peoples friends. Just because you can enroll a student doesn't make you management material!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Ashford University

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