There are newer employer reviews for Asiana Airlines

 

REthink if you care about your career path

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Agent
Former Employee - Agent

I worked at Asiana Airlines full-time for more than 3 years

Pros

There are big chance to learn jobs around the company due to lack of labor force .

Cons

Low salary, really low salary. No future at all(both promotion and raise)

Advice to ManagementAdvice

If you want to survive, you have to change

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

9 Other Employee Reviews for Asiana Airlines (View Most Recent)

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  1.  

    They say top quality service in reality it's a lot of smokes and mirrors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Passenger Service Agent  in  Jamaica, NY
    Former Employee - Passenger Service Agent in Jamaica, NY

    I worked at Asiana Airlines part-time for less than a year

    Pros

    The biggest benefit that comes with working for Asiana Airlines is dealing with a wide variety of people. You meet a lot of people as you work at JFK Terminal 4. From TSA Security Agents, and other airline personnel, you get to meet a lot of people.

    The airline teaches you to deal with a lot of different passengers and other people. Working as a Passenger service agent really taught me a lot on improving on people skills. This job was rewarding because I got to meet a lot of wonderful people.

    Cons

    The cons are that you are working with a bunch of Korean people who are used to the Korean work force mentality. The Korean company work force mentality is "work and no complain"... in other words, you do what you're told and you don't say a word about it. The company has no way to file a grievance and violates overtime policies. When I was relieved, I had absolutely no way on filing a grievance. I was simply handed a letter, with no way to voice my opinions.

    The management at the JFK office are almost all corrupted and unfriendly. The company may teach our agents to "give top quality service" but in reality, that the management at JFK does not abide by the company guidelines for providing top quality service. To make themselves and their work environment more comfortable, they give up on providing quality service to our passengers.

    Although I found working at the airline to be a pleasure (because of some coworkers), I felt that I was in prison for most of the time I was here.

    Advice to ManagementAdvice

    You really need to look at who ACTUALLY does their work and who REALLY tries to satisfy the passengers. Just because someone had a conflict with another employee because they wanted to provide a passenger with high quality service is not ground for them to be relieved of their duties.

    The reason why SO MANY employees resign is BECAUSE the management at JFK treats us like garbage. The JFK office are complete hypocrites to the company morals and policies.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    It will be better soon enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Asiana Airlines full-time

    Pros

    stable support for the airline operation in whole

    Cons

    need more monetary compensation for employees

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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