Aspect Software
2.4 of 5 141 reviews
www.aspect.com Chelmsford, MA 1000 to 5000 Employees

141 Employee Reviews (View Most Recent)

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1 person found this helpful  

Good Company , needs some work

Anonymous Employee (Current Employee)
London, England (UK)

I have been working at Aspect Software full-time for more than 8 years

ProsGood , loyal employees.
Decent product ,
Improved Executive board

ConsPoor quality control
Poor Regional Management

Advice to Senior ManagementThe NEW Executive board have had a mammoth task in improving everything from product, to company strategy as well as a healthy positive working environment and so far have been making excellent progress, Well done Stu & Team. Now that you have cleaned up the most senior positions in the company, why has that momentum turned into workforce adjustments at the workforce level ? There is still a lot of "Dead Wood" weighing down management in the regions , Can we please see some scrutiny on the regional Senior management and if so replace them with people who also share your vision.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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3 people found this helpful  

Terrible, terrible, terrible!

Anonymous Employee (Former Employee)

I worked at Aspect Software full-time for more than 3 years


Pros: There are none. The company is on it's way… Cons: Too many to mention. The management is terrible. There is a blame culture. Everyone has sloping shoulders. No one backs anyone… Advice to Senior Management: I don't know where to start! At least you have got rid of the old guard who were waiting to sell and cash in… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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moving forward at a remarkable pace

Sales (Current Employee)

I have been working at Aspect Software full-time for more than 5 years


Pros: great new exec team, positively challenging environment, strategy and direction… Cons: process centric, although this is changing for the better. … Advice to Senior Management: show your commitment to people, not just to revenue. … Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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I am Video Final 2 from Aspect Software on Vimeo. Overview Aspect helps enterprise contact centers deliver remarkable customer experiences across every conversation and every channel – through a single, elegant software… Full Overview

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