Aspen Dental

  www.aspendentaljobs.com
  www.aspendentaljobs.com
There are newer employer reviews for Aspen Dental

4 people found this helpful  

Over worked and under paid.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Dental Assistant in Eugene, OR
Former Employee - Dental Assistant in Eugene, OR

I worked at Aspen Dental full-time (more than an year)

Pros

Employees can gain experience working in a fast paced environment.

Cons

The schedule is overbooked. There is not enough help or operatories. The staff is overworked receiving no breaks, short to no lunch time, and no compensation.they talk of patient care but it is only lip service all they really care about is numbers. They say they are a team but they value, and place some over others. Patients are spending 2-3 hours in the chair when they should be no more then an hour.

Advice to ManagementAdvice

Treat your so called team as equals . Adjust your schedule so the patients are actually recieving the care they deserve and in timely fashion .

Doesn't Recommend
Negative Outlook
No opinion of CEO

121 Other Employee Reviews for Aspen Dental (View Most Recent)

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  1. 2 people found this helpful  

    WAS a good company with a nice vision....was

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dental Assistant in Syracuse, NY
    Current Employee - Dental Assistant in Syracuse, NY

    I have been working at Aspen Dental full-time (more than 5 years)

    Pros

    Nice offices. Ability to help a lot patients.

    Cons

    Too many patients for too few staff. Long hours combined with a packed schedule and minimal staff. Patient care is hurt because the doc can only do so much in such a busy schedule. Upper management tries hard to help, but they have way too many offices to look after. When the company was smaller, it was a much better place to work and patients were served better. It's gotten so big so fast, that it's become an awful place to be at and so many people who started out happy are miserable.

    Advice to ManagementAdvice

    Money is not everything. Using "Access to Patient Care" as a guise for everything isn't fooling your employees. Money has become your main goal, and we know it. You say you are becoming more "people centered", but you are not "employee centered" at all. We work hard for you guys and make you a lot of money. We are what keeps the company successful, but you don't give us much thought at all. You can say that you do, but your actions show the real story. I used to recommend Aspen to anyone looking for a job, but haven't for a long time.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    Growing too fast and losing site of both patients and employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Indianapolis, IN
    Current Employee - Manager in Indianapolis, IN

    I have been working at Aspen Dental full-time (more than 5 years)

    Pros

    Decent pay and benefits. Offices are nice and technologically updated.

    Cons

    All of the poor reviews are unfortunately accurate. The hours can be long and not family friendly. Schedules can be hectic. The company is mostly focused on opening new offices, leaving existing offices under supported. This leads to stressed out and overwhelmed employees. If you try to reach out to upper management about it, you get backlash. This is why there is such high turnover, but upper management always blames the employee. Aspen is trying to focus on patient care better, but unhappy employees and packed schedules will always lead to less than ideal patient care. And there is LITTLE focus on improving employee well being, The company is still profitable though, so there is no incentive to change anything. Aspen wasn't like this a few years ago. As they grow, they are changing for the worst.

    Advice to ManagementAdvice

    You are making hundreds of millions in profit. It's ok to slow down your expansion to focus on current offices a bit more. Current offices are important too. You have a good vision and model. You have solid ideas. But most of your ideas aren't being translated to the practices, because you aren't providing enough people/support for the practices. Aspen could be a great brand, but it is being tarnished by what your own employees are saying and feeling.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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