There are newer employer reviews for Aspen Dental

Helpful (2)

current employee for less than a year

Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Aspen Dental

Pros

the people I work with and the patients

Cons

workload never get a break

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  1. Helpful (4)

    Aweful!!!! I was there 3 months...training was good but then got put into a joke of an office!!! Stay away!!!!

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Service Representative
    Former Employee - Patient Service Representative

    I worked at Aspen Dental full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Weekends off and day shift

    Cons

    Aspen runs its office with only one thing in mind....more money....they rape people when they r vulnerable and make them do things that aren't needed.....

  2. Helpful (7)

    High volume, pressure, pressure, pressure to produce and low pay employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aspen Dental part-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Paycheck but it's low and management supposed to look after the business side but they don't.

    Cons

    High volume and the bonus system is pathetic and a way of keeping the wages down. It's all about money and endless mottos to please the patient but that's impossible with 8 production patients, 10 new patients and 20 overflow patients a day. It's inevitable that patients are kept waiting and get upset. The office managers are under huge pressure to produce and so the turnover is ridiculously high. I believe the staff turnover at Aspen is 40%. I've seen happier employees at Starbucks and Panera bread.
    They work everyone ridiculously hard and I'm sure they would like to open 24 hours a day, 7 days a week.

    Advice to Management

    They know what's going on so there isn't much to say. This company is relying on a market of patients who have missed the boat dentally and insurance wise due to "life" issues and also on employees in a similar situation due to the current economy. The morale in these places is low and they don't listen to feedback from doctors or staff. I would not trust the management. Its the typical 2 cows analogy. "You have 2 cows, you sell one and force the other to produce the milk of 4 cows. When it drops dead you hire consultants to work out what went wrong."

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