Pros

Aspen has some very good benefits, that have been left over from when they were first started. The salary is good and the benfits, especially the healthcare are good. Overall, the people that work there, especially in services, are nice and good to work with.

Cons

Since Mark Fusco has taken over, there is definitely a very strong focus on financial performance. Granted, strong financials are strong for any company, especially a company like Aspen that almost went under, but it seems to be taking away from the quality of the products and services, as well as the focus on people.

Aspen also seems to have an ivory tower mentality in terms of product development. The development organization is very inwardly focused and seems to look down on the customers and other parts of the comany.

Lastly, the company does not seem to really focus or care about employeed development or training. They offer elearning, but anything beyond that is near impossible to do.

Advice to Senior Management

Financials are important, but without your people and a strong customer focus, eventually the company will lose. Also, learn to better focus on the customer's actual problems and providing the best solution, not the one that is easieeset to sell.