Asset Acceptance Capital

www.assetacceptance.com
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There are newer employer reviews for Asset Acceptance Capital

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New systems are great!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Account Representative in Warren, MI
Former Employee - Account Representative in Warren, MI

I worked at Asset Acceptance Capital full-time (More than a year)

Recommends
Negative Outlook
Approves of CEO
Recommends
Negative Outlook
Approves of CEO

Pros

No more cheating on the dialer.
Great benefits.
New monitors all around,

Cons

Too high of "goals" and seasonality.
Cheaters were getting all the good calls and payments,
Downsizing is making everyone very nervous.

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  1. Helpful (1)

    One Company Going in 5 Directions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Warren, MI
    Current Employee - Anonymous Employee in Warren, MI

    I have been working at Asset Acceptance Capital full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There are some good people that you will work with, it's a good place to get your foot in the door and learn skills to take elsewhere. The top 5% get an all expense paid vacation every year.

    Cons

    Nothing ever gets 100% completed. The company has dozens of huge initiatives that are tied to bonuses. These projects get rushed and are never implemented properly for the sake of people meeting bonus deadlines.
    Promotion from within is rare and there is high turnover at many levels. Information necessary to complete your job is only given to you on a "need to know" basis.
    You're in the dark until it's determined that you need to know. Then you scramble to find the answers you need to fulfill what's requested of you.
    The Yearly trip has the same people on it every year.

    Advice to Management

    The company is on a current upswing, but that can't last when you use people up and cast them aside.

  2. Helpful (1)

    Account Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Representative in Sterling Heights, MI
    Current Employee - Account Representative in Sterling Heights, MI

    I have been working at Asset Acceptance Capital full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Uncapped bonuses, respectful work environment, lighted garage parking, convient location near 696 fwy. Wellness health screening day.

    Cons

    Very high turnover rate, hourly wage is low with collection goals that are difficult to reach and maintain. Bonuses are only paid if your able to make your monthly goals. Idea job for those who are just in a desperate need for one. Definitely not the place to make a stable career unless your promoted beyond collections. Rotating schedule makes it difficult to balance family and work life or even further your education.

    Advice to Management

    Reseach the policies that you have in place for performance, goals, compensation, training, work schedules and make the necessary adjustments that will benefit both the employees and company as a whole.

There are newer employer reviews for Asset Acceptance Capital
There are newer employer reviews for Asset Acceptance Capital

See Most Recent

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