Assurant

  www.assurant.com
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172 Employee Reviews (View Most Recent)

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terrible

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Customer Service Representative  in  Columbia, SC
Former Employee - Customer Service Representative in Columbia, SC

Pros

Most of the people are nice

Cons

People assigned to assist you as supervisors are poor. They run around all day doing nothing, and not available. Customers are allowed to say anything to you. You can't do anything but listen and take it.

Advice to ManagementAdvice

consider your employee feelings. Employee should at least be able to say "M'am or Sir, I will have to discontinue the call if you continue with the vulgar language." or something of the kind.

Doesn't Recommend
No opinion of CEO

Other reviews for Assurant

  1. 1 person found this helpful  

    Room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Product Manager  in  Atlanta, GA
    Current Employee - Product Manager in Atlanta, GA

    Pros

    Good people and peers to work with. Multiple groups to work within at the company. Many chances for lateral movement if that is what you want.

    Cons

    Leadership team can be closed off at times. Alot of overlap of responsibilities. Shotgun approach to customer management at times. Not much feedback on job performance during the year.

    Advice to ManagementAdvice

    The potential for a good workplace is there, however they need to work on treating employees a little better and communicating with employees better beyond a once a year or twice a year employee review.

    Doesn't Recommend
    No opinion of CEO
  2.  

    What used to be a great place to work is now just 'ok'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Database Analyst  in  Woodbury, MN
    Former Employee - Senior Database Analyst in Woodbury, MN

    Pros

    Good co-workers, nice office space, a 'small shop' feel in a company with decent resources and technology. Lots of long-term employees.

    Cons

    Career advancement opportunities limited if you're not willing to move to Atlanta or Miami. Steady cutback in benefits and staff over the last few years.

    Advice to ManagementAdvice

    You have great people in Woodbury and other midwest sites, but recent reorganizations in IT are driving a lot of your top people out. The world doesn't revolve around Miami.

    Doesn't Recommend
    No opinion of CEO
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