Assurant

www.assurant.com
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There are newer employer reviews for Assurant

3 people found this helpful  

Very Stressful!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Customer Associate II in Duluth, GA
Former Employee - Customer Associate II in Duluth, GA

I worked at Assurant

Pros

Money and benefits are good if you can put up with the atmosphere. Most employees friendly.

Cons

Some employees in call center would not have been employed by other companies for Customer Service; couldn't speak well nor write well. Under educated. Sometimes explosive atmosphere: 2 women employees shoving a maintenance worker to the floor for servicing rest room and hanging a closed sign. But, THEY needed to use that rest room when others were available. Belittling of employees in front of a group, false promises, very reactive, not proactive. Every thing seemed to be a 'fire'. No accountability by management or staff. HR very, very supportive of management and to heck with the employee. Managers always away in a meeting, left group to flounder except for a 'lead' rep who sometimes was slow to respond or not at all. Lack of continuation training and development--management didn't have time for it's employees! Dress code was in constant violation--some women looked at though they were dressed for the evening, complete with huge wigs, false eyelashes, revealing outfits, 6" spike heels; was an every day outfit for a lot of women. Business casual was the target. I saw flip flops, raggedy jeans and blouses. Only the men seemed to dress appropriately.

Advice to ManagementAdvice

Find a business unit that works, tear this one apart and start over. Hire people suited for the position. I had a 2 minute interview before being hired. HR didn't do final interview, 1st level managers did which I found strange.

Doesn't Recommend
Disapproves of CEO

204 Other Employee Reviews for Assurant (View Most Recent)

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  1. 3 people found this helpful  

    Political and clique-ish - Just like high school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Systems Support Analyst in Miami, FL
    Current Employee - Systems Support Analyst in Miami, FL

    I have been working at Assurant

    Pros

    -Good benefits
    -Good longevity
    -Promoting from within

    Cons

    -Politcal and very clique-ish
    -Lots of people who have been there for way too many years
    -People promotioned or protected due to their relationships
    -Tons of nepatsm
    -Lots of people protecting their own interests.
    -Lots of people with stagnant skillsets (they have never worked anywhere else)
    -Lots of very mediocre and under performers.

    Advice to ManagementAdvice

    Clean house and bring in people with new ideas and get rid of all the protectionism.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Sufficient

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Research Associate in Atlanta, GA
    Current Employee - Research Associate in Atlanta, GA

    I have been working at Assurant

    Pros

    Relaxed work Environment
    Opportunity to Learn

    Cons

    No Opportunity for Advancement

    Advanced degrees not recognized

    Advice to ManagementAdvice

    N/A

    Approves of CEO
There are newer employer reviews for Assurant

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