There are newer employer reviews for Assurant Solutions
There are newer employer reviews for Assurant Solutions

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Normal call center job

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service in Lawton, OK
Former Employee - Customer Service in Lawton, OK

I worked at Assurant Solutions full-time (More than 5 years)

Recommends
Neutral Outlook
Recommends
Neutral Outlook

Pros

If you work hard and don't mind playing office politics you can advance, I know many people who started on the call center floor that are now middle management. Flexible hours,decent pay

Cons

office politics, if you get on someones bad side look out!

Advice to Management

pay more attention to your front line agents

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  1. ok, place for first time entry into job market

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Business Analyst in Atlanta, GA
    Former Employee - Lead Business Analyst in Atlanta, GA

    I worked at Assurant Solutions full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Company allows for you to manage multiple job priorities that as a result allow the employee to learn various task such as handling multiple projects, cost benefit analysis, business analytics, and employee developement.

    Cons

    Due to the nature of the work, you are limited in your exposure to new technology and skillsets. The company is slow to grasp new ideas and often show favoritism toward certain employees.

    Advice to Management

    Senior Level management should be cleared out, as they have been with the company for many years and are unable keep up with industry trends. Mid-level managers need to listen to their employees.


  2. Work, learn and enjoy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL

    I worked at Assurant Solutions full-time (More than 5 years)

    Recommends
    Recommends

    Pros

    Promotes the work-life balance, gives flexibility to the employees, technology savvy, offers great benefits compared to many other similar size company in USA. Promotes lot of team building activities, is involved and encourages employes to be involved in lot of community activities.

    Cons

    some bureaucracies, obvious for a big company. Also it has been gone through lot of change management every year, some were obvious, some were necessary, some were not!

    Advice to Management

    Management needs to be more open-minded and need to bring more stable environment instead of so many changes.


There are newer employer reviews for Assurant Solutions
There are newer employer reviews for Assurant Solutions

See Most Recent

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