Asurion

  www.asurion.com
Work in HR? Unlock Free Profile

230 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

1 person found this helpful  

Overworked for low pay (RUN)

Customer Service Representative (Former Employee) Houston, TX

ProsInsurance, fun co-workers, free roadside services and good phone bill discounts

ConsVery low raises, unprofessional supervisors, lots of favoritism, unethical, attendance policy and repetitive work.

Advice to Senior ManagementRespect all hourly paid associates everyone should get a raise of at least $0.20 not giving a raise to some make people not respect the company. Promote supervisors who really care about the phone reps instead of ones who only care about their bonus. Look more into a better attendance policy. HR need to get more involved with the many unethical things going on instead of staying in their offices ignoring the issues they would hear us complain about when they would pass by.

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Great learning opportunity in one of the world best business models

    Anonymous Employee (Current Employee) Nashville, TN

    I have been working at Asurion

    Pros: Fast paced, huge opportunities to learn if you are so inclined, serious challenges, strong financial performance, good pay, Nashville is a… Cons: Many can not handle the pace of change. Company is immature in processes and infrastructure due to is rapid… Advice to Senior Management: Focus on building a sustainable organization. This requuires stronger leaders at all levels. Take focus… Yes, I would recommend this company to a friend More

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    good for the depths of the recession, better than some call centers, but not a wise career path and a bad, bad job.

    work at home call center slave (Current Employee) Greeley, CO

    I have been working at Asurion

    Pros: work from home and I have a wonderful supervisor who actually cares and isn't faking it. Most sups are about as real as a… Cons: Rotten hours, no 2 days off in a row, ever, ever. Shift bids are supposed to happen every 6 months, but my schedule has… Advice to Senior Management: Pay your home sourced workers (for that matter all of your workers) a livable wage. If an employee has downtime, excuse them even if… No, I would not recommend this company to a friend More

There are newer reviews on Asurion.

Worked for Asurion? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.