247 Employee Reviews (View Most Recent)

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Stable and Growing Company!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Human Resources
Current Employee - Human Resources

I have been working at Asurion full-time for more than 8 years

Pros

* Provides several opportunites for growth
* Great Virtual - Work @ Home Program
* Company tends to stay ahead of the curve and does not remain stagnent, adding new products and departments to stay ahead of the technology curve
* Great pay for performance program

Cons

* Several good factors however the company moves at rapid pace, and things change frequently, this is how they have been so successful. If you are not one that can adapt quickly or enjoys this environment then it may not be the best fit.
* Work\Life Balance is something the company strives for however based on the business season there are months that it is harder to maintain the balance, and can be very tough but it does even out over the year for the most part.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Asurion

  1. 2 people found this helpful  

    Don't Waste Your Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Asurion full-time for more than a year

    Pros

    The do provide medical and dental benefits. The co-workers are wonderful, and most of the managers are friendly and helpful.

    Cons

    Working for Asurion was like working in a prison camp! Everything you say is scripted and timed, and if you do not meet their metrics, you are penalized for it when it comes time to bid on schedules. The pay is VERY low compared to other work from home companies, and the cost of the medical and dental insurance is high.

    Advice to ManagementAdvice

    Lighten up on your employees and allow them to bring a little of their own personality to the job. The customer will benefit greatly.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Fast, Fast, Fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Asurion full-time for more than 5 years

    Pros

    great opportunity to do new things, grow. Fast pace. Lots of change

    Cons

    the pace can be exhausting. you need to really enjoy fast pace to last

    Advice to ManagementAdvice

    Continue to focus on the customer experience and growth

    Recommends
    Positive Outlook
    Approves of CEO
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