Author Solutions Employee Review

I worked at Author Solutions full-time for more than 3 years

Pros – As a vanity press, AuthorSolutions clients are interesting, unique and varied. A dedicated and skilled employee can derive great satisfaction by providing them with quality service.

Cons – Being owned by a private equity corporation, treatment of employees and client satisfaction are AuthorSolutions lowest priorities. The wages are low and the benefits are minimal. Discipline is maintained by regularly singling out employees for harsh treatment through intimidation, work overloads, artificial production goals and eliminating positions to transfer to their facilities in the Philippines. Management actively recruits employees to spy on other employees. On the job training is minimal and employees are expected to sink or swim on their own. Expertise and seniority are not valued and promotions are often based on obsequiousness to upper management, not skill. For these reasons, employee turnover is high and moral is low.

Advice to Senior Management – Management needs to listen to employees advice on production processes, treat them with respect and be available when problems arise. Treating your employees well will improve efficiency and quality of production as well as customer satisfaction.

No, I would not recommend this company to a friend