There are newer employer reviews for Author Solutions
There are newer employer reviews for Author Solutions

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The rapid growth of the company is worth a few hiccups.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Publishing Consultant in Fort Mitchell, KY
Current Employee - Publishing Consultant in Fort Mitchell, KY
Recommends
Positive Outlook
Approves of CEO

I have been working at Author Solutions full-time (Less than a year)

Pros

The company is obviously doing well because it is opening a whole new office to accommodate its growth. The job is very fast paced and because it is inside sales, the customers who you are talking to are very interested in your product. The benefits are good and the commission structure can be very lucrative. Also almost all of middle management was promoted from within, which bodes well for career advancement.

Cons

This is a face paced sales job which is not for everyone. You need to be able to learn new things on the fly and be extremely flexible when overcoming obstacles. If you can handle these things, you'll do well, but if not it may not be for you. In fairness, there is a ramp up period of three months to allow the consultants to get things figured out.

Advice to Management

They are aware of the growing pains of opening a new office and they are actively addressing them. I would encourage them to keep that up.

Other Employee Reviews for Author Solutions

  1. Helpful (2)

    I enjoyed most of the people I worked with, but not for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech in Indianapolis, IN
    Former Employee - Tech in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Author Solutions full-time (More than 3 years)

    Pros

    Author Solutions is a very good business model and fits a very real need.

    Cons

    Unfortunately, I think there is too much wringing every last dollar from employees and customers. Very little effort seems to go into delighting those that work for them and do business with them. HR is extremely ineffective and detrimental.

    Advice to Management

    Too much of management is condescending and not good with dealing with people.


  2. Helpful (4)

    AuthorSolutions Inc. work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Book Designer in Bloomington, IN
    Former Employee - Book Designer in Bloomington, IN
    Doesn't Recommend
    Neutral Outlook

    I worked at Author Solutions full-time (More than 3 years)

    Pros

    As a vanity press, AuthorSolutions clients are interesting, unique and varied. A dedicated and skilled employee can derive great satisfaction by providing them with quality service.

    Cons

    Being owned by a private equity corporation, treatment of employees and client satisfaction are AuthorSolutions lowest priorities. The wages are low and the benefits are minimal. Discipline is maintained by regularly singling out employees for harsh treatment through intimidation, work overloads, artificial production goals and eliminating positions to transfer to their facilities in the Philippines. Management actively recruits employees to spy on other employees. On the job training is minimal and employees are expected to sink or swim on their own. Expertise and seniority are not valued and promotions are often based on obsequiousness to upper management, not skill. For these reasons, employee turnover is high and moral is low.

    Advice to Management

    Management needs to listen to employees advice on production processes, treat them with respect and be available when problems arise. Treating your employees well will improve efficiency and quality of production as well as customer satisfaction.


There are newer employer reviews for Author Solutions
There are newer employer reviews for Author Solutions

See Most Recent

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