There are newer employer reviews for Auto Club of Southern California

1 person found this helpful  

Stable , competing and growing. no crises like currently in other companies.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Manager in Costa Mesa, CA
Current Employee - Manager in Costa Mesa, CA

I have been working at Auto Club of Southern California

Pros

Great brand. Very focused on quality. competes well in the marketplace. Has gone from declining market share to solid growth. expanding to other states.
Is the leading chapter in the country and sets the pace for all others.
focuses heavily on teamwork and attempts to drive many varied services in a unified fashion. I have been here many years and had many opportunities.
I have seen a lot of change, most of it good, all of it necessary, and it has vastly improved the companies ability to compete and grow.

Cons

Workload can be heavy at times. hard to add staff.
While the teamwork concept is a very good one it is sometimes a struggle to get everyone on the same page and can slow progress.

Advice to ManagementAdvice

You have done a great job making the company strong. We need to know more about how we keep it that way.

Recommends
Approves of CEO

162 Other Employee Reviews for Auto Club of Southern California (View Most Recent)

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  1. 5 people found this helpful  

    Auto Club of Southern California -- Expect to step back in time 30 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Manager in Costa Mesa, CA
    Former Employee - Senior Manager in Costa Mesa, CA

    I worked at Auto Club of Southern California

    Pros

    The company is relatively stable, with few "involuntary" reductions in force in the 3 years I was there.

    Cons

    Extremely autocratic management environment, and even Vice Presidents have limited authority to make decisions. Management does not trust employees (i.e., detailed time logs of every employee's entry and exit are given to each manager, even if the employees are salaried; security guards demand to see contents of all bags, briefcases upon entry and exit of the main building). Company is formal attire only -- all men should expect to wear at least ties, even those answering emergency roadside assistance calls during graveyard shift; female dress code is less strict, but should still be "professional." There are no business casual days as the CEO believes that formal business attire is required for employees to be, and viewed, as professional. Do not expect to use current technologies as ACSC will use desktop computers that have been in service for, in many cases, over 6 years -- even for professional "knowledge workers." (Management's opinion is that "your computer was completely suitable 6 years ago so it should be completely suitable today.) Laptop computers are rare and are not issued without SVP, and CEO approval. Employees must provide their whereabouts at all times. Do not expect to interact with any senior management members unless invited to the "4th floor" executive suite.

    Advice to ManagementAdvice

    If you hire professionals, please treat them as professionals. Please recognize that this is 2008, not 1978. Work styles, communication methods, and business climate have changed much in the past 30 years.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Great company with many opportunites in multi lines of business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Insurance Agent in Costa Mesa, CA
    Current Employee - Insurance Agent in Costa Mesa, CA

    I have been working at Auto Club of Southern California

    Pros

    With 107-years in the marketplace, there's a pride of service and history not found in many organizations.

    Cons

    As with most sales jobs, sometimes there are long hours to work in order to be successful. Not necessarily a bad thing, though.

    Advice to ManagementAdvice

    Continue to keep the employees' best interests in mind when making decisions.

    Recommends
    Approves of CEO
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