There are newer employer reviews for Auto Club of Southern California
There are newer employer reviews for Auto Club of Southern California

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The people are great but very traditional corporate

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Web Designer in Costa Mesa, CA
Current Employee - Web Designer in Costa Mesa, CA

I have been working at Auto Club of Southern California full-time (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great benefits, decent salary and great people.

Cons

Horrible interview process and did not like working with HR.

Advice to Management

Retrain the HR dept.

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  1. Helpful (1)

    company is mostly okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster in Costa Mesa, CA
    Current Employee - Claims Adjuster in Costa Mesa, CA

    I have been working at Auto Club of Southern California full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Work life balance is great.

    Cons

    Salary and benefits are lower than average.

    Advice to Management

    MGMT needs to listen to their employees.

  2. Helpful (8)

    A culture of blame

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA

    I have been working at Auto Club of Southern California

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Decent benefits package, financially stable with a well respected brand.

    Cons

    The work place environment is a culture of blame. Managers at every level are obssesed with not having their finger prints on anything so that they can point the finger of blame at others. Most of the middle managers are lifers and a legacy from when the Auto Club was a club, not a large corporation. They have no credentials, leadership skills and would not be considered for any kind of management position elsewhere.

    The level of micro management is draconian and independent thought is not only ridiculed, but punished and punished severely. Compensation at the Auto Club is very low compared to similar positions elsewhere. The bill of goods that you are sold in new employee orientation is that employees are cherished and most become lifers. The reality is that employees are looked upon as disposable assets.

    A significant problem with the Auto Club is that they have been insulated from outside influences such as the changing workplace environment and have not progressed times socially or technologically. The systems and equipment are antiquated. Pre-bankruptcy descriptions of GM accuarately describe the disconnect between upper management and the rest of the company.

    Advice to Management

    Step up and take some responsibility. The inordinate amount of time spent blaming others is counter productive and a morale destroyer. Invest in technology and employee development. It is a more effective motivation and management tool than intimidation. Take a page out of Allan Mulally's book of leadership, you certainly need it.

There are newer employer reviews for Auto Club of Southern California
There are newer employer reviews for Auto Club of Southern California

See Most Recent

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