Auto Club of Southern California
2.5 of 5 134 reviews
www.calif.aaa.com Los Angeles, CA 5000+ Employees

134 Employee Reviews (View Most Recent)

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  • Culture & Values
         
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  • Disapproves of CEO

2 people found this helpful  

They expect you to do as you are told , nothing less than, or else as a Service Rep

Iss (Former Employee)
Los Angeles, CA

ProsPay was decent when i started awhile back, pay rate has decreased since. but there are benefits and bonuses that you may qualify for so as long as you do what you are told and do it exactly. you will work for that almighty dollar.

Conspay is not what it should be for the amount of work that is given. dont expect them to care or pat you on your back. just do your job and be glad in this economy that you hve one, thats all.

Advice to Senior Managementcare for us all. more available time off. accept medical notes. increase pay. better communication.

Yes, I would recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    4 people found this helpful  

    Old-fashioned Company struggling to find the importance of values vs. sales.

    Service Counselor II (Current Employee)
    San Clemente, CA

    I have been working at Auto Club of Southern California full-time for more than 5 years


    Pros: Very good internal training department. Fair compensation. Good benefits. Fixed schedule (no surprises). Lots of locations.… Cons: No flexible hours (Most offices run M-F 9-5). Turning Customer Service positions into Sales positions, at the expense of the customer, yet still pushing… Advice to Senior Management: Don't claim the company's values are one thing, but expect the employee to deliver something different. The top priority can only be one thing,… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

    1 person found this helpful  

    Not a positive sales environment

    Insurance/Menbership Sales (Current Employee)
    Dallas, TX

    I have been working at Auto Club of Southern California full-time for more than a year


    Pros: AAA brand recognition for roadside Cons: constantly changing pay plan, took all renewals from agents. Month after month year after year you start each month… Advice to Senior Management: Keep working on ways for field agents to prospect and… No, I would not recommend this company to a friend More
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