There are newer employer reviews for Auto Club of Southern California

1 person found this helpful  

Stable Company with opportunity for growth

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Agent in Costa Mesa, CA
Current Employee - Sales Agent in Costa Mesa, CA

I have been working at Auto Club of Southern California full-time (more than an year)

Pros

Plenty of opportunity for growth and advancement

Cons

Work loads increase for efficient employees

Advice to ManagementAdvice

Work Life balance is important to people

Recommends
Positive Outlook
Approves of CEO

162 Other Employee Reviews for Auto Club of Southern California (View Most Recent)

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  1.  

    Excellent company, conservative, highly values members

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Auto Club of Southern California full-time (more than 5 years)

    Pros

    Conservatively run, strong financial values, long term security.

    Cons

    Slow to adopt technology for internal processes.

    Advice to ManagementAdvice

    Keep supporting process improvements.

    Recommends
    Neutral Outlook
  2. 2 people found this helpful  

    Don't apply unless you have previous experience as a used car salesman.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Auto Club of Southern California

    Pros

    You will receive a decent starting wage. They will send you to a training center several times to learn to do your job. You will most likely meet some friendly co-workers.

    Cons

    There was pushy management that clearly valued sales over member satisfaction, but hid this reality behind the term "five diamond service." I was pressured by management to use aggressive and manipulative tactics in order to make even more sales. There was not a whole lot of room for growth as management tended to be hired from the outside. The work was generally very boring and routine.

    Advice to ManagementAdvice

    When I go into an establishment wherein the employees are forcibly trying to push cheap trinkets down my throat in exchange for a conversion, I typically do not want to return. Focus more on the member's experience rather than making it all about sales. Promote more people from the inside.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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