There are newer employer reviews for Auto Club of Southern California

Helpful (7)

Auto Club: Back to the Past- 30 years behind the times....

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Professional in Costa Mesa, CA
Current Employee - Professional in Costa Mesa, CA

I have been working at Auto Club of Southern California

No opinion of CEO
No opinion of CEO

Pros

stable financially coupled with conservative management means that they don't take unnecessary risks, coupled with being in industries (motor club and insurance) that are as recession proof as possible makes this as stable of a job, outside of certain govt positions, that one is likely to find. There are many good employees throughout the company.

Cons

Very outdated management attitudes; full business dress required 100% of time; poor vacation and sick time (2 weeks until after 5 years, and only 5 sick days a year that if not used are lost); senior management resides in a barricaded and glass enclosed area which they don't venture out of- extreme ivory tower affect; command and control dynamic w/ Sr. Mgmt making all decisions w/o any real input from employees. Technology is decades behind the times in many parts of the company. Bit of a BSD attitude from Sr. Mgmt.. Culture of fear at Sr. Mgmt level permeates rest of company.

Advice to Management

Get out of your velvet cages and speak to your employees.

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  1. Good place to work at overall.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Field Sales Agent in San Diego, CA
    Current Employee - Field Sales Agent in San Diego, CA

    I have been working at Auto Club of Southern California

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    There is definetly a lot of help to succeed from management if you realy want to, how ever if you don't like sale this isnt a good job. Unlike most sales jobs, working at AAA as sales agent is a little bit diferent... members come in to the office all day asking for quotes for auto, home, pup, life and many other products all you have to do is sale them what they came in for. Overall good place to work, but like any other company they can improve in certain areas. Good morals is a must to work here, although once in a while what we call in sales a "shark" or "snake" sneaks in, meaning they steal clients from others, and dont care what they sale as long as it benefits them.

    Cons

    High Pressure to meet sales goals on a weekly,monthly,quarterly,semi annually, and annually basis. This is a very much "what have you done for me lately" type of job, meaning no matter how good of a month you had last month you better beat it or atleast match it this month or you in trouble.

    Advice to Management

    Managment needs to realize that we are in a recession and sales goals aren't very easly attainable when people simply just dont have money and cant afford it.

  2. Helpful (3)

    The Auto Club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Member Services Representative, Insurance in Los Angeles, CA
    Current Employee - Member Services Representative, Insurance in Los Angeles, CA

    I have been working at Auto Club of Southern California

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The Auto Club is a great place where management is understanding and helpful in any situation that may arise with members. The Auto Club also has a terrific training program and great brand recognition.

    Cons

    One of the most difficult things in my position is getting approved time off. There is always work to do at the Auto Club, and time off is difficult to get.

    Advice to Management

    I would suggest that the leadership at the Auto Club needs to give more empowerment to their employees about decisions made on everyday basis with members.

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