There are newer employer reviews for Auto-Owners Insurance

1 person found this helpful  

What had once been positive became negative.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Auto-Owners Insurance

Pros

Job security (no layoffs in company history). Worthwhile benefits package. Facilities in good condition and typically in good locations. Enjoyable co-workers. Good vacation time and consistent December bonus, even in off years. Pension plan in addition to IRAs.

Cons

Overwhelming workload. The better you are at your job, the worse that gets, as the agents pick up on it very quickly and demand you by name. All are paid the same regardless of performance. Promotions / recognition are inconsistent in their application which frustrates employees. Compensation is below average, leading to turnover and the inability to hire experienced replacements, as they would have to accept a pay cut to come to A-O. Auto-Owners unofficial motto among my fellow employees? "We train other company's personnel". Always years behind other American companies in technology. Simple tools like Microsoft Office email and Powerpoint were not provided to the branches until years after they had been on the market. Internet usage is heavily restricted, due to mistrust of employees, which makes the job of underwriters in particular that much more slow and difficult as they try to research risks.

Advice to ManagementAdvice

Read all the A-O comments on this website and do some reflection. As a former 18-year employee, I can attest that 90% of them are highly accurate. Is this what you want to be known for as a leader in the business world? There are about 125 insurance organizations on this website that have higher ratings than A-O, and I would bet the vast majority are growing and profitable, in addition to being regarded as better places to work. The "cons" have not always been there, but seem to have increased as the years go by. Do something to turn it around.

No opinion of CEO

107 Other Employee Reviews for Auto-Owners Insurance (View Most Recent)

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  1. 2 people found this helpful  

    Great opportunity at the time but now......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Auto-Owners Insurance

    Pros

    Experience gained and a perk to the resume.

    Cons

    Unappreciated, treated like a child, old school management.

    Advice to ManagementAdvice

    Listen to the associates dealing with the agents. Start holding people accountable and firing them for poor performance. Then it would be possible to pay more to the folks that deserve it or get more staffing with the unreal workloads expected from associates.

    Doesn't Recommend
    No opinion of CEO
  2. 2 people found this helpful  

    Good company, unrealistic claim workload, low pay compared to the industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Auto-Owners Insurance

    Pros

    You have plenty of authority to settle claims as you see fit.

    Cons

    Good company, unrealistic claim workload, low pay compared to the industry.

    No opinion of CEO
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