There are newer employer reviews for AutoZone

1 person found this helpful  

My experience at Auto Zone was educational but not very rewarding.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Parts Sales Manager (PSM)  in  Springfield, IL
Former Employee - Parts Sales Manager (PSM) in Springfield, IL

I worked at AutoZone

Pros

Given the number of Auto Zone locations around the country, chances are there is one that is close by so the commute to work isn't all that bad. The hours of operation are within reason, so long as your not working from open to close. I would say that the best reason to work for Auto Zone would be the on going training and the help in becoming ASE certified, even though there is no real incentive to do so other than self-satisfaction and the desire to better one's self.

Cons

I think the biggest downside of working at Auto Zone is the fact that there are too many store level managers with an upper management that oftentimes has a different agenda than that at the store level. There is almost no accountability at any level. The management staff is well trained in micro-management techniques as far as additional sales and profit percentages, but unfortunately has no clue how to deal with the day to day human resource areas of the store. The communication and application of company policies is subjective at best.

Advice to ManagementAdvice

Some advice to the leadership of Auto Zone:
1. Apply the policies of the company evenly & fairly.
2. Improve the level of accountability at all levels, from regular employees all the way up the management team.
3. Listen and act on what your team members are telling you when it comes to identifying a problem area.
4. Make sure that your regional HR managers are familiar with the labor laws for each and every state in which they have employees.
5. Pay attention to attrition rates in areas, this is usually an indication of an upper management person or team that has gotten off course.

638 Other Employee Reviews for AutoZone (View Most Recent)

Sort: Rating Date
  1.  

    Dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New Haven, CT
    Current Employee - Anonymous Employee in New Haven, CT

    I have been working at AutoZone

    Pros

    - Good employees
    -Pay is okay, but it is hard to get raises
    - somewhat flexible schedule
    - overall its just "okay"

    Cons

    - Not enough people working at one time
    - no benefits
    - not full time unless your a member of management
    - work weekends and holidays
    - no incentive to push products

    Advice to ManagementAdvice

    Come up with an incentive program to push the check out challenge and other promotions. Also make sure that each store is always stocked with enough promotion product

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Good for learning about cars, but woefully undermanned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Parts Sales Manager  in  Dover, NJ
    Current Employee - Parts Sales Manager in Dover, NJ

    I have been working at AutoZone

    Pros

    Most customers easy to work with, good discount

    Cons

    Pathetically undermanned, company standards for customer support not enforced

    Advice to ManagementAdvice

    Get more people working, and enforce your standards for customer service in all areas of your chain.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for AutoZone

Worked for AutoZone? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.