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AutoZone – “sad but true

Feb 24, 2009

3.0

AutoZone Customer Satifaction (red Shirt) in Pikeville, TN:   (Current Employee)

Pros

friends, and the feeling of knowing you helped a person in need

Cons

being forced to sell certain things with certain products aka wittdtjr some of that stuff is useless but we ge our job threatened if we don't sell it. and it is also very bad when your district manager tells everyone "that we are not order takers, we were hired to sell, so just do it"

Advice to Senior Management

we should be here to help the customer not to try and high pressure them into something that they don't want. Senior management needs to quit worrying about how much money or a bonus they can make and start worrying about the customers that will leave and send this company into bankruptcy.

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AutoZone Overview (AZO )
Web
www.autozone.com
Industries
Size
5000+ Employees, $6B+ Revenue
HQ
Memphis, TN
Competitors


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