Avaya

www.avaya.com
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There are newer employer reviews for Avaya

 

a sinking ship

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Avaya

Pros

employees are great, benefits are not bad, and option to telecommute occasionally is nice

Cons

Upper management is driving the company into the ground. They set forth on a course of action and will not deviate from it for anything (even if it is obviously not working). Their product lines are not innovative enough to keep up with the rest of the market, their customer service is appalling and driving away business, and they do not know what their customers actually want/need.

Advice to ManagementAdvice

Start listening to your employees even if they are telling you things you don't want to hear. Your inability to adapt and listen (to employees AND customers) is killing the company. Senior management is way too disconnected to what is really going on and it is causing a major fracture between those that do the planning and those that do the work.

Also, continuous rounds of layoffs to meet your quarterly numbers is not a sustainable business model. Try making your customers happy, they might actually come back again and it will stop the talent drain that the company currently has.

Doesn't Recommend
Disapproves of CEO

1062 Other Employee Reviews for Avaya (View Most Recent)

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  1.  

    Both challenging and rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avaya

    Pros

    Great products and sales team and partner base

    Cons

    Still working through transformation and acquisition integration issues to create desired growth culture

    Advice to ManagementAdvice

    Actively seek a diverse view to create desired strategy and cultural change

    Approves of CEO
  2.  

    It has a very flat ride....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Professional Services in Singapore (Singapore)
    Former Employee - Professional Services in Singapore (Singapore)

    I worked at Avaya

    Pros

    A ever changing environment that is always full of surprises (unexpected and not for the faint hearted nor weak in managing tough situations).

    Cons

    Uphill tasks in certain business areas, which they are extremely weak in. Live by the month or even weeks rather than quarter

    Advice to ManagementAdvice

    Get rid of all the obvious "dead wood" that is still floating and holding on to position of power across the globe. They are easy to spot....just have to take a firm stand.

    No opinion of CEO
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