Avaya
2.9 of 5 846 reviews
www.avaya.com Santa Clara, CA 5000+ Employees

846 Employee Reviews (View Most Recent)

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a sinking ship

Anonymous Employee (Former Employee)

I worked at Avaya

Prosemployees are great, benefits are not bad, and option to telecommute occasionally is nice

ConsUpper management is driving the company into the ground. They set forth on a course of action and will not deviate from it for anything (even if it is obviously not working). Their product lines are not innovative enough to keep up with the rest of the market, their customer service is appalling and driving away business, and they do not know what their customers actually want/need.

Advice to Senior ManagementStart listening to your employees even if they are telling you things you don't want to hear. Your inability to adapt and listen (to employees AND customers) is killing the company. Senior management is way too disconnected to what is really going on and it is causing a major fracture between those that do the planning and those that do the work.

Also, continuous rounds of layoffs to meet your quarterly numbers is not a sustainable business model. Try making your customers happy, they might actually come back again and it will stop the talent drain that the company currently has.

No, I would not recommend this company to a friend

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  • Work/Life Balance
         
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Its really a Great Experience to work with Avaya

Anonymous Employee (Current Employee)
Pune (India)

I have been working at Avaya


Pros: Its a Employee Friendly with brialliant people around to learn… Cons: I did not find anything so far Advice to Senior Management: Keep doing the same... Yes, I would recommend this company to a friend More

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Very supportive and an exciting place to work

Anonymous Employee (Current Employee)

I have been working at Avaya


Pros: Smart, creative, and competent leadership. Cons: Processes aren't as smooth as I think they could be. Advice to Senior Management: keep being supportive and creative Yes, I would recommend this company to a friend More

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About Avaya Avaya is a recognized innovator and leading global provider of real-time business collaboration and communications solutions. The company provides video and unified communications, contact centers, data… Full Overview

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