2.9 of 5 907 reviews
www.avaya.com Santa Clara, CA 5000+ Employees

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Easy to get lost in the shuffle and as a salesman all you are is a number

Territory Account Manager (Current Employee)
Chicago, IL

ProsGreat Pay-Best I've seen commission wise for sales its 70/30
Car Mileage 55 cents a mile
Corporate Expense account-Typically $1,000k a month is what management is ok with- could be more if your really closing deals
Channel/Business partner model for leads and opportunity's

ConsA lot of micromanagement you live inside sales force.com- management is always asking for updates constantly
A lot of channel conflict- business partners fighting over existing accounts and not hunting for net new
Hard to get resources for escalations because the company is so big no one knows where to go for help
Not every company is familiar with Avaya- Cisco kills us on marketing and you would think it would be easy to get meetings as a manufacturer not necessarily
Companies don't have money to keep upgrading their phone equipment, accounts dry up so you are always looking for new deals/opportunities
I have a $1.3 million dollar quota and it just kept on getting bigger every year

Advice to Senior ManagementStop micromanaging and let us stay in the field instead of always having to update Salesforce.com. Get more engineers to sales people the ratio is 1 to 7 in the Chicago market

No, I would not recommend this company to a friend

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    • Work/Life Balance
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    Mixed feelings

    Business Manager (Current Employee)
    Erie, PA

    I have been working at Avaya

    Pros: Its products are very innovative. Cons: Highly disorganized and inefficient. Lack of leadership. Advice to Senior Management: Be consistent and constant. More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO


    Good work/family life balance

    Operations Manager (Former Employee)
    Highlands Ranch, CO

    I worked at Avaya

    Pros: Flexible work conditions, can work from home. Very good people to work with. Nice office with workout facility… Cons: Constant lay offs monthly. No job security. Always re-organizing and changing direction. A lot of long hours… Yes, I would recommend this company to a friend More
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