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Always on a turnaround trajectory, but never quite getting there

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Basking Ridge, NJ
Current Employee - Anonymous Employee in Basking Ridge, NJ

I have been working at Avaya

Pros

The company has good products

Cons

Always restructuring. Salary increases and bonuses spotty

Advice to ManagementAdvice

Listen more to associates

No opinion of CEO

Other Reviews for Avaya

  1. 2 people found this helpful  

    Easy to get lost in the shuffle and as a salesman all you are is a number

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Territory Account Manager  in  Chicago, IL
    Current Employee - Territory Account Manager in Chicago, IL

    I have been working at Avaya

    Pros

    Great Pay-Best I've seen commission wise for sales its 70/30
    Car Mileage 55 cents a mile
    Corporate Expense account-Typically $1,000k a month is what management is ok with- could be more if your really closing deals
    Channel/Business partner model for leads and opportunity's

    Cons

    A lot of micromanagement you live inside sales force.com- management is always asking for updates constantly
    A lot of channel conflict- business partners fighting over existing accounts and not hunting for net new
    Hard to get resources for escalations because the company is so big no one knows where to go for help
    Not every company is familiar with Avaya- Cisco kills us on marketing and you would think it would be easy to get meetings as a manufacturer not necessarily
    Companies don't have money to keep upgrading their phone equipment, accounts dry up so you are always looking for new deals/opportunities
    I have a $1.3 million dollar quota and it just kept on getting bigger every year

    Advice to ManagementAdvice

    Stop micromanaging and let us stay in the field instead of always having to update Salesforce.com. Get more engineers to sales people the ratio is 1 to 7 in the Chicago market

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Mixed feelings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Manager  in  Erie, PA
    Current Employee - Business Manager in Erie, PA

    I have been working at Avaya

    Pros

    Its products are very innovative.

    Cons

    Highly disorganized and inefficient. Lack of leadership.

    Advice to ManagementAdvice

    Be consistent and constant.

    No opinion of CEO
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