There are newer employer reviews for Avaya

 

Good company, good products

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Alliance Manager in Boston, MA
Former Employee - Alliance Manager in Boston, MA

I worked at Avaya full-time (more than an year)

Pros

Ran a tight ship, controlling costs.

Cons

In a tough industry that is changing rapidly to more software - less hardware

Recommends
Negative Outlook
Approves of CEO

985 Other Employee Reviews for Avaya (View Most Recent)

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  1.  

    Good products, executive leadership needs to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Denver, CO
    Current Employee - Software Engineer in Denver, CO

    I have been working at Avaya full-time (more than 10 years)

    Pros

    - good products for enterprise communications
    - good talent in R&D and Services organizations

    Cons

    - aggressive cost-cutting affecting talented employees
    - executive leadership does not communicate their vision and strategy clearly to help all employees work together in the same direction
    - silo mentality still an issue

    Advice to ManagementAdvice

    stop layoffs that destroy the employee morale in many teams and complete organizations

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Poor Management. IPO is doubtful. Not sure how long this company will survive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Ops Manager in Coppell, TX
    Former Employee - Business Ops Manager in Coppell, TX

    I worked at Avaya full-time (more than 10 years)

    Pros

    - flex time; no required "clock-in" time that you have to be in the office, but there's a lot of work to be done, so no one only works 8 hours per day
    - ability to telecommute using Avaya products (VPN, VoIP phone, video & teleconferencing, etc.)
    - very few micromanagers as long as you get your job done
    - no dress code
    - decent health benefits, but every year those benefits keep shrinking

    Cons

    - lots of layoffs, so each person is doing the job of 3 people
    - very, very few opportunities for advancement or movement within the company
    - very little bonuses in the last 2 years and some required furloughs
    - as workload increases, so do the bad attitudes, hard to work with some of the people who are left. most of the good people are gone
    - voice & data technology is not well promoted so the perception is that it's not as good as Cisco, Mitel, or Juniper even though it's just as good or even better
    - even though there is flex time, you are expected to work nights and weekends due to the heavy workload lots of politics
    - coworkers have no boundaries about calling after 8 pm or on weekends or during vacations
    - very linear, vertical structure with too many unnecessary layers of management
    - very big on using chain of command even for simplest tasks; directors and above don't like to speak directly to people who are below a director level even if it's more efficient to do so to get the work done
    - too many changes in management, so goals & strategy change frequently
    - no clear management goals or strategy; goals for today will not be the same as goals next week
    - each department is given different and often contradictory goals, so it's difficult to work with different teams

    Advice to ManagementAdvice

    - Reduce the layers of management instead of laying off the front-line people who are actually doing the real day-to-day work.
    - Promote the products better

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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