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There are newer employer reviews for Avaya

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Helpful (1)

Poor Management. IPO is doubtful. Not sure how long this company will survive.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Business Ops Manager in Coppell, TX
Former Employee - Business Ops Manager in Coppell, TX

I worked at Avaya full-time (More than 10 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

- flex time; no required "clock-in" time that you have to be in the office, but there's a lot of work to be done, so no one only works 8 hours per day
- ability to telecommute using Avaya products (VPN, VoIP phone, video & teleconferencing, etc.)
- very few micromanagers as long as you get your job done
- no dress code
- decent health benefits, but every year those benefits keep shrinking

Cons

- lots of layoffs, so each person is doing the job of 3 people
- very, very few opportunities for advancement or movement within the company
- very little bonuses in the last 2 years and some required furloughs
- as workload increases, so do the bad attitudes, hard to work with some of the people who are left. most of the good people are gone
- voice & data technology is not well promoted so the perception is that it's not as good as Cisco, Mitel, or Juniper even though it's just as good or even better
- even though there is flex time, you are expected to work nights and weekends due to the heavy workload lots of politics
- coworkers have no boundaries about calling after 8 pm or on weekends or during vacations
- very linear, vertical structure with too many unnecessary layers of management
- very big on using chain of command even for simplest tasks; directors and above don't like to speak directly to people who are below a director level even if it's more efficient to do so to get the work done
- too many changes in management, so goals & strategy change frequently
- no clear management goals or strategy; goals for today will not be the same as goals next week
- each department is given different and often contradictory goals, so it's difficult to work with different teams

Advice to Management

- Reduce the layers of management instead of laying off the front-line people who are actually doing the real day-to-day work.
- Promote the products better

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  1. Good company, good products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Alliance Manager in Boston, MA
    Former Employee - Alliance Manager in Boston, MA

    I worked at Avaya full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Ran a tight ship, controlling costs.

    Cons

    In a tough industry that is changing rapidly to more software - less hardware

  2. Good products, executive leadership needs to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Denver, CO
    Current Employee - Software Engineer in Denver, CO

    I have been working at Avaya full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - good products for enterprise communications
    - good talent in R&D and Services organizations

    Cons

    - aggressive cost-cutting affecting talented employees
    - executive leadership does not communicate their vision and strategy clearly to help all employees work together in the same direction
    - silo mentality still an issue

    Advice to Management

    stop layoffs that destroy the employee morale in many teams and complete organizations

There are newer employer reviews for Avaya
There are newer employer reviews for Avaya

See Most Recent

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