Avaya

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922 Employee Reviews (View Most Recent)

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  • Culture & Values
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  • Senior Management
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  • Disapproves of CEO

1 person found this helpful  

Poor Management. IPO is doubtful. Not sure how long this company will survive.

Business Ops Manager (Former Employee) Coppell, TX

Pros- flex time; no required "clock-in" time that you have to be in the office, but there's a lot of work to be done, so no one only works 8 hours per day
- ability to telecommute using Avaya products (VPN, VoIP phone, video & teleconferencing, etc.)
- very few micromanagers as long as you get your job done
- no dress code
- decent health benefits, but every year those benefits keep shrinking

Cons- lots of layoffs, so each person is doing the job of 3 people
- very, very few opportunities for advancement or movement within the company
- very little bonuses in the last 2 years and some required furloughs
- as workload increases, so do the bad attitudes, hard to work with some of the people who are left. most of the good people are gone
- voice & data technology is not well promoted so the perception is that it's not as good as Cisco, Mitel, or Juniper even though it's just as good or even better
- even though there is flex time, you are expected to work nights and weekends due to the heavy workload lots of politics
- coworkers have no boundaries about calling after 8 pm or on weekends or during vacations
- very linear, vertical structure with too many unnecessary layers of management
- very big on using chain of command even for simplest tasks; directors and above don't like to speak directly to people who are below a director level even if it's more efficient to do so to get the work done
- too many changes in management, so goals & strategy change frequently
- no clear management goals or strategy; goals for today will not be the same as goals next week
- each department is given different and often contradictory goals, so it's difficult to work with different teams

Advice to Senior Management- Reduce the layers of management instead of laying off the front-line people who are actually doing the real day-to-day work.
- Promote the products better

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    A difficult place to work in North America

    Program Manager (Current Employee) Denver, CO

    I have been working at Avaya full-time for more than 10 years


    Pros: Salary is very good for the role Cons: Long hours Job insecurity in North America Lack of training Advice to Senior Management: You need to focus more attention on products and services… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good company, good products

    Alliance Manager (Former Employee) Boston, MA

    I worked at Avaya full-time for more than a year


    Pros: Ran a tight ship, controlling costs. Cons: In a tough industry that is changing rapidly to more… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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