There are newer employer reviews for Avaya

1 person found this helpful  

Poor Management. IPO is doubtful. Not sure how long this company will survive.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Business Ops Manager  in  Coppell, TX
Former Employee - Business Ops Manager in Coppell, TX

I worked at Avaya full-time for more than 10 years

Pros

- flex time; no required "clock-in" time that you have to be in the office, but there's a lot of work to be done, so no one only works 8 hours per day
- ability to telecommute using Avaya products (VPN, VoIP phone, video & teleconferencing, etc.)
- very few micromanagers as long as you get your job done
- no dress code
- decent health benefits, but every year those benefits keep shrinking

Cons

- lots of layoffs, so each person is doing the job of 3 people
- very, very few opportunities for advancement or movement within the company
- very little bonuses in the last 2 years and some required furloughs
- as workload increases, so do the bad attitudes, hard to work with some of the people who are left. most of the good people are gone
- voice & data technology is not well promoted so the perception is that it's not as good as Cisco, Mitel, or Juniper even though it's just as good or even better
- even though there is flex time, you are expected to work nights and weekends due to the heavy workload lots of politics
- coworkers have no boundaries about calling after 8 pm or on weekends or during vacations
- very linear, vertical structure with too many unnecessary layers of management
- very big on using chain of command even for simplest tasks; directors and above don't like to speak directly to people who are below a director level even if it's more efficient to do so to get the work done
- too many changes in management, so goals & strategy change frequently
- no clear management goals or strategy; goals for today will not be the same as goals next week
- each department is given different and often contradictory goals, so it's difficult to work with different teams

Advice to ManagementAdvice

- Reduce the layers of management instead of laying off the front-line people who are actually doing the real day-to-day work.
- Promote the products better

Doesn't Recommend
Negative Outlook
Disapproves of CEO

961 Other Employee Reviews for Avaya (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    A difficult place to work in North America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager  in  Denver, CO
    Current Employee - Program Manager in Denver, CO

    I have been working at Avaya full-time for more than 10 years

    Pros

    Salary is very good for the role

    Cons

    Long hours
    Job insecurity in North America
    Lack of training

    Advice to ManagementAdvice

    You need to focus more attention on products and services and not the margins...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Will this company be around in a few years?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Westminster, CO
    Current Employee - Software Engineer in Westminster, CO

    I have been working at Avaya full-time for more than 3 years

    Pros

    Very good engineering talent, and some great people to work with.
    Salary is acceptable.

    Cons

    Company is clueless when it comes to actually developing a product the user will want.
    Spend all your time emailing, and on calls since teams are spread all over the world.
    Layoff's all the time. They just decimate the engineering staff every once in a while.
    Horrible earnings that makes the companies longevity questionable.

    Advice to ManagementAdvice

    Perhaps management should try to develop products customers may actually want and like. Maybe the focus should be on building a profitable company and not acquiring unsuccessful ones.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Avaya

Worked for Avaya? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.