There are newer employer reviews for Avaya

1 person found this helpful  

Average telecom company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Regional Manager  in  Miami, FL
Former Employee - Regional Manager in Miami, FL

I worked at Avaya full-time for more than 10 years

Pros

Good products, very competitive environment

Cons

not friendly, and very stressful, no work-life balance

Advice to ManagementAdvice

Middle management requires more education

Recommends
Neutral Outlook
Approves of CEO

968 Other Employee Reviews for Avaya (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Like the Broncos - Each year seems to be a rebuilding season

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional Services  in  Westminster, CO
    Current Employee - Professional Services in Westminster, CO

    I have been working at Avaya full-time for more than 10 years

    Pros

    Getting to work with cutting edge technology, very flexible on telecommuting, great people - very knowledgable and very helpful, great training opportunities, large company so if you're laid off you can easily find another group to work for, decent pay and benefits

    Cons

    Pay/bonus tied to company performance but company performance is perennially sub-par so...no bonuses and 1.5% raises are the norm. Favorite cost cutting measure seems to be laying people off

    Advice to ManagementAdvice

    People are the key to success. It doesn't matter how great the product is if the people necessary to engineer it, service it and sell it have either been laid off or are waiting their turn. We have great products and great people - give us some reason to be excited about Avaya again.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Pay is reasonable but corporate culture and focus....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support Engineer  in  Richardson, TX
    Former Employee - Support Engineer in Richardson, TX

    I worked at Avaya full-time for more than 3 years

    Pros

    Pay is competitive and after leaving I found the benefits were good as well.

    Cons

    Company is driven by metrics. Everything is by the number even if it does not make sense. It does not seem to matter how good your end product as an employee, If you got great results but your metrix suck then you got a bad review.

    Advice to ManagementAdvice

    Let managers manage their product and people. Give them flexibility to manage individuals.

    It appears to me that Avaya tries to dictate the customers business to match Avaya's ever changing business focus. It was a mistake to, soon after the acquisition get into the mindset of it it isn't RED it's Dead. You abandoned a lot of Nortel products because, apparently, they competed with the Avaya legacy products. I do not have the numbers to back this up but from where I sat, They did this even though in many cases the Nortel installed base was higher the feature content and quality and performance was better and customer loyalty to the product line was significant.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Avaya

Worked for Avaya? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.