There are newer employer reviews for Avaya

 

Lots of Potential....Failure to Deliver

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Avaya full-time (more than 10 years)

Pros

The best things about working at Avaya were the people who typically had a can do attitude and the products and solutions were regularly the highest regarded in the industry.

Cons

Work life balance was not a concern for management, nor was career progression or professional development of employees. The other biggest dings on Avaya were that the leadership and corporate strategy which always seemed to be a step behind major competitors and the lack of investment in marketing.

Advice to ManagementAdvice

Be more proactive in career development and progression planning and stop recycling certain folks into leadership positions in other parts of the business.

Doesn't Recommend
No opinion of CEO

992 Other Employee Reviews for Avaya (View Most Recent)

Sort: Rating Date
  1.  

    Avaya to become a software company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager
    Current Employee - Senior Manager

    I have been working at Avaya full-time (more than 10 years)

    Pros

    Avaya designs, builds and manages communications networks, is a leader in enterprise communications, Internet Protocol (IP) telephony systems and communications software applications and services. Since spinoff from Lucent in 2000, Avaya has wanted to become a software company that has been on the roadmap for many years.

    Cons

    Avaya has been losing market share in core contact center and messaging lines of business. The move to send core product development and services support offshore has caused some hardships to maintain quality of the products and support services.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Many changes impacting employees and customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Avaya full-time (more than 10 years)

    Pros

    Great people and technology, excellent customer base, reasonable flexibility for work at home options; a track record of successfully implementing complex solutions

    Cons

    Many changes due to management shifts and Private Equity ownership has created disruption for employees and customers which is negatively impacting loyalty to the brand

    Advice to ManagementAdvice

    Listen more to customers, front-line employees and management

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Avaya

Work at Avaya? Share Your Experiences

Avaya

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.