There are newer employer reviews for Avaya
There are newer employer reviews for Avaya

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Avaya has many talented people.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Member of Technical Staff in Westminster, CO
Current Employee - Member of Technical Staff in Westminster, CO

I have been working at Avaya full-time (More than 5 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

Great and knowledgeable people into telecom and computers.

Cons

Layoffs are constant. Management changes their mind constantly.

Advice to Management

Quit investing in products that never go to market.

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  1. Great vision with struggles in Sales leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer
    Current Employee - Systems Engineer

    I have been working at Avaya full-time (More than 5 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great products and a comprehensive vision for a wide range of products including UC, CC, and Data. Huge services portfolio and customer base among the tops in all industries. A very solid and reliable set of products. Generally a place where everyone is helpful and tries to work together.

    Cons

    Products are supported and maintained forever, which hinders upgrades and refreshes. Pro Services are expensive and the delivery quality can be hit or miss and siloed among groups which struggle to work together. Sales management is numbers-focused almost to the exclusion of customer positioning and broadening reach within accounts.

    Advice to Management

    Hire strong sales leaders from competitors if you have to and get them in front of customers. Hunt for new business rather than just protecting the existing.


  2. Smart people, solid technology, squandered opportunities...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Avaya full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Avaya has amazing people and solid technology; the customers are terrific and the base of customers is extensive. The Day 2 support is best in the industry.

    Cons

    The executives made some bone-head decisions and have focused recently on the mid-market instead of large and/or super-enterprise. As an account manager in the super-enterprise space, this was frustrating. The Nortel acquisition, in hindsight, was a distraction and allowed for Avaya's competitors to catch up and take market share.

    Advice to Management

    Stop living in the past; do what's right for your customer.


There are newer employer reviews for Avaya
There are newer employer reviews for Avaya

See Most Recent

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