There are newer employer reviews for Avaya
There are newer employer reviews for Avaya

See Most Recent

Helpful (1)

Unsure where its going and not making good time

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Director in Basking Ridge, NJ
Former Employee - Director in Basking Ridge, NJ

I worked at Avaya full-time (More than 10 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Long term associates knowledge of the business Strong Services business Good Products though roadmaps unclear

Cons

Transient Senior Leadership - too focused on the next outside Exec who doesn't know the communications industry let alone the business - mucks up their patch and leaves 1-2 years later Lack of trust in long term associates who have performed and can turn around the business No incentives to stay

Advice to Management

Get back to basics - listen to customers, create desirable roadmaps linked to growth/profitability, reinvest in current/long term associates to turnaround our business

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (1)

    Misguided Leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Interaction Engineer in Highlands Ranch, CO
    Current Employee - Client Interaction Engineer in Highlands Ranch, CO

    I have been working at Avaya full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There were some really good people to work with, especially when I first started. The salary is decent for the work.

    Cons

    There is absolutely no career advancement opportunities at Avaya. Leadership is so process oriented they ignore the needs of customers and the time it takes for engineers to use these processes. The direction of the company is to get rid of all US based full time employees and use only overseas contractors. There is very little investment in innovation and product development, all of their products are quite ancient now and the competition has really shot ahead while Avaya is left wondering what happened. No investment in infrastructure for the company. Very old computers, forcing engineers to only use open source software to do their job which wastes time.

    Advice to Management

    Focus on your customers and employees. You have a few good people left who know how to take care of the customer, just let them do it. Do not kill the company by only looking at processes and metrics. Invest in the USA and don't drive every good employee out of the company.


  2. OK

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer
    Current Employee - Senior Engineer

    I have been working at Avaya full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Product portfolios are very good.

    Cons

    Product portfolios are very good, but the management is not clear how to proceed further to hit the same industry giants. Keep on changing the plans, no road-map.


There are newer employer reviews for Avaya
There are newer employer reviews for Avaya

See Most Recent

Work at Avaya? Share Your Experiences

Avaya

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.